What CS programs are companies launching? 30 cross-company patterns found from 36 unique initiatives.
5 companies have a similar initiative. Median NRR: 101%.
Go-to-Market Transformation
"communicated your initiatives related to the go-to-market strategy with the hiring of hunters and specialists"
Go-to-Market Transformation
"our go-to-market transformation, which focuses on three key areas: upskilling, partnerships, and sales plays."
Go-to-Market Transformation
"the go-to-market transformation that Scott Lovett and his team have been driving"
Go-to-Market Transformation
"we're transitioning from a traditional single-year seat-based license model to a multi-year platform usage model."
Go-To-Market Transformation
"established clear momentum with our go-to-market transformation, and executed well on our commercial optimization"
5 companies have a similar initiative. Median NRR: 100%.
Go-to-Market Realignment
"Dedicated sales, technology, delivery, and customer success teams are now integrated and aligned to our growth priorities"
Go-To-Market Realignment
"We expanded and flattened our C-suite structure and aligned it to our operating model."
Go-to-Market Realignment
"In 2024, we made significant changes to our go-to-market team that reduced overlay expenses, created a separate group"
Go-to-Market Realignment
"We've segmented our customer base to better align our sales resources around customers who value performance."
Go-to-market realignment
"our go-to-market realignment and related initiatives may not generate the ARR and/or financial results"
4 companies have a similar initiative. Median NRR: 0%.
AI Integration
"In 2026, we'll deploy... innovations that widen our competitive advantage: AI-enhanced patient experience"
AI Integration
"We are embedding AI across the platform to improve how media is bought and sold."
AI Integration
"Integrating AI to Save the Front-Line Time... NRC Health AI +75% increase in comment capture rate"
AI Integration
"AI is being integrated across all aspects of our organization and our current and future products."
2 companies have a similar initiative. Median NRR: 105%.
2026 Restructuring Plan
"Autodesk initiated a restructuring plan (2026 Plan) to support Autodesk's initiatives to optimize its go-to-market"
2026 Restructuring Plan
"designed to simplify our operations, align resources and investments with our core platform"
2 companies have a similar initiative. Median NRR: 0%.
Global Capability Center
"We have started to invest in our captive offshore capability... investment of approximately $5 million in 2025."
Global Capability Center
"In April 2025, we opened a new Global Capability Center in Pune, India, to serve as an innovation hub and SOC."
2 companies have a similar initiative. Median NRR: 112%.
2 companies have a similar initiative. Median NRR: 120%.
2 companies have a similar initiative. Median NRR: 105%.
Agentic AI Platform
"We firmly believe our Agentic AI platform initiatives will further improve customer retention, accelerate multi-product adoption"
Agentic AI Platform
"launch of a fully reimagined agentic AI platform built on a unified fiber to seamlessly manage cyber risk"
2 companies have a similar initiative. Median NRR: 0%.
Strategic Restructuring
"Chegg made substantial progress repositioning the company... by organizing around two focused business units"
Strategic Restructuring
"we announced a strategic restructuring in September to streamline our organization, sharpen our product focus"
2 companies have a similar initiative. Median NRR: 0%.
Simplification Initiatives
"favorable product mix at the Outdoor segment due to our simplification initiatives."
Simplification Initiatives
"our R&D teams are investing in simplifying deployments to reduce the time to value"
2 companies have a similar initiative. Median NRR: 0%.
Flex Credits
"Earlier this month, we introduced our Flex Credits. It's the new consumption-based pricing model."
Flex Credits
"In fiscal 2026, we introduced Flex Credits, a new subscription-based flexible pricing model for certain AI solutions"
2 companies have a similar initiative. Median NRR: 110%.
2 companies have a similar initiative. Median NRR: 168%.
Falcon Flex
"Falcon Flex makes it easier than ever for our customers to experience the full power of the Falcon platform"
Falcon Flex
"Falcon Flex is driving higher module attach rates and simplifying the renewal process."
2 companies have a similar initiative. Median NRR: 0%.
Go-to-Market Reorganization
"created a separate group and sales motion for our small and medium sized customers, and allocated more resources"
Go-to-Market Reorganization
"We reorganized our go-to-market model around a brand-first, more integrated coverage approach."
2 companies have a similar initiative. Median NRR: 103%.
Platform Modernization
"re-acceleration of growth driven by improved customer engagement, positive feedback on our platform modernization"
Platform Modernization
"Key initiatives included two platform refreshes last year... and the ongoing migration to an upgraded back end"
2 companies have a similar initiative. Median NRR: 0%.
2 companies have a similar initiative. Median NRR: 123%.
Digital Transformation Initiative
"Additionally, we are progressing with a digital transformation initiative to create a more focused approach to data."
Digital Transformation Initiative
"cloud computing implementation impairments of $1.4 million related to our digital transformation initiative"
2 companies have a similar initiative. Median NRR: 0%.
AI-Enabled Customer Support
"targeting over 50% auto resolution rate by the end of the year"
AI-Enabled Customer Support
"AI gives us the tools to address that quickly and at scale. Improving the customer experience... supports retention"
2 companies have a similar initiative. Median NRR: 0%.
Technology Modernization
"We are currently investing in a modernization of our proprietary technology platforms"
Technology Modernization
"Our priorities are clear, converging into a single platform to reduce complexity, continuing our migration to cloud."
2 companies have a similar initiative. Median NRR: 0%.
Marketplace Expansion
"This month, we expanded into diagnostics and men's health. We expect Marketplace to become an increasingly meaningful"
Marketplace Expansion
"In 2024... we launched Marketplace in Charlotte and Raleigh. These products give more sellers more choices."
2 companies have a similar initiative. Median NRR: 0%.
Voyix Commerce Platform (VCP) Expansion
"We will be launching additional VCP capabilities beginning in the fourth quarter and continuing into next year."
Voyix Commerce Platform (VCP) Expansion
"We will be launching additional VCP capabilities beginning in the fourth quarter and continuing into next year."
2 companies have a similar initiative. Median NRR: 0%.
Voyix Pay Migration
"on track to complete the migration of our existing SME portfolio and sign new customers directly to the processing"
Voyix Pay Migration
"on track to complete the migration of our existing SME portfolio and sign new customers directly to the processing"
2 companies have a similar initiative. Median NRR: 0%.
Voyix Commerce Platform (VCP) Cloud-Native Launch
"Later this year, we will begin launching VCP's cloud-native and edge applications to existing and new customers"
Voyix Commerce Platform (VCP) Cloud-Native Launch
"Later this year, we will begin launching VCP's cloud-native and edge applications... as we sunset the sale of our legacy"
2 companies have a similar initiative. Median NRR: 0%.
Aloha Next for SMB
"expect this trend to begin to moderate with the launch of Aloha Next for SMB, our restaurant in-a-box solution"
Aloha Next for SMB
"Aloha Next for SMB, our modern and cloud-native store-in-a-box solution, will launch in the second half of the year"
2 companies have a similar initiative. Median NRR: 0%.
Voyix Commerce Platform (VCP) Modernization
"Our product portfolio is now modernized, creating an integrated cloud-native software, payments, and services offering"
Voyix Commerce Platform (VCP) Modernization
"Our product portfolio is now modernized, creating an integrated cloud-native software, payments, and services offering"
2 companies have a similar initiative. Median NRR: 0%.
AI Agent Strategy
"We'll soon expand this HR360 agent to help HR360 clients navigate the platform, find answers they need."
AI Agent Strategy
"Our agent strategy remains a key focus... from productivity enhancers to potentially game-changing next best action"
2 companies have a similar initiative. Median NRR: 0%.
AI Transformation
"We have embarked on an AI transformation effort to take full advantage of automation, artificial intelligence"
AI Transformation
"launching two AI-powered call answering services, Yelp Host and Yelp Receptionist... enhanced Yelp Assistant"
2 companies have a similar initiative. Median NRR: 0%.
Agentic AI Solutions
"Our agentic solutions don’t just provide insights; they perform critical actions to help our customers do more"
Agentic AI Solutions
"delivering both AI that assists with work and agents that are capable of driving measurable outcomes for our customers"
1 companies have a similar initiative. Median NRR: 110%.
Bentley Infrastructure Cloud / Connect
"Behind the introduction of Connect, there was a repackaging of ProjectWise in particular, to simpler... tiers."
Bentley Infrastructure Cloud Connect
"In this context, we announced Connect, a new foundational layer to Bentley Infrastructure Cloud."