Cust plugs into the tools you already use - so Retention Agents can research deeper, act faster, and keep more customers.
Sync email conversations to understand customer engagement, detect sentiment shifts, and trigger retention actions.
EmailConnect Microsoft Outlook to surface email activity, track customer responsiveness, and enrich account context.
EmailTrack meeting frequency and engagement patterns to identify at-risk accounts before they disengage.
CalendarMonitor meeting cadence across your portfolio and spot accounts where face-time is declining.
CalendarBi-directional sync with Salesforce to pull account data, push health scores, and log retention actions automatically.
CRMSync contacts, deals, and customer data from HubSpot. Write back health scores and retention insights to your CRM.
CRMPull customer records from Zoho CRM and enrich them with retention signals and AI-generated health scores.
CRMSync contacts, companies, and activity history from Nutshell to power AI-driven retention insights and health scoring.
CRMConnect Close to sync leads, activities, and communication history for a complete customer retention picture.
CRMQuery your Snowflake data warehouse directly to feed product usage, billing, and behavioral data into retention research.
Data WarehouseConnect Google BigQuery to analyze large-scale usage patterns, churn indicators, and expansion signals at warehouse speed.
Data WarehousePull event-level product analytics to understand feature adoption, usage trends, and early churn indicators per account.
Product AnalyticsConnect product analytics from PostHog to track feature usage, session data, and behavioral signals that predict retention.
Product AnalyticsSurface support conversations and customer sentiment from Intercom to spot at-risk accounts before they churn.
SupportTurn support ticket volume, sentiment, and resolution times into early warning signals for customer health.
SupportAnalyze meeting transcripts from Fireflies to extract customer sentiment, action items, and retention-critical insights.
Call IntelligencePull AI-enhanced meeting notes from Granola to extract customer sentiment, action items, and retention-critical signals.
Call IntelligenceLeverage call intelligence from Modjo to understand customer conversations and identify retention opportunities.
Call IntelligenceTrack meeting engagement data and frequency across your customer portfolio to spot declining relationships.
Call IntelligenceCapture internal team discussions about accounts from Salesforce Chatter to enrich customer context and flag concerns.
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