Compute your Net Revenue Retention live. Then see how you stack up against peers in your vertical and stage. Explore more SaaS metric calculators.
Enter your starting ARR to begin. The rest of the form will appear.
Methodology: how we compute NRR & GRR →
Top-quartile SaaS companies post 132%+ NRR. You're at - . That gap is roughly - in unrealized expansion ARR per year.
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NRR measures the percentage of recurring revenue you retain from your existing customer base over a period, including expansion, contraction, and churn. It is the single most important metric for any subscription business at scale.
NRR = (Starting ARR + Expansion - Contraction - Churn) / Starting ARR
NRR above 100% means your existing customers are growing faster than they are leaving. Below 100% means you have a leaky bucket - new sales are filling a hole left by departing accounts.
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Cust's AI agents find expansion opportunities and churn risk across your entire customer base - not just your top 20.