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Biggest NRR Declines (YoY)

The companies losing expansion the fastest. Ranked by year-over-year change.

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# Company Vertical Stage Latest NRR YoY change History
1 Criteo CRTO Sales & Marketing Tech Public 88% -32pp FY2024-Q3: 120%FY2024-Q4: 126%FY2025-Q1: 120%FY2025-Q2: 112%FY2025-Q3: 107%FY2025-Q4: 99%FY2026-Q1: 88%
2 DoubleVerify DV Sales & Marketing Tech Public 109% -15pp FY-2019: 156%FY-2020: 123%FY-2021: 126%FY2022-Q4: 127%FY-2022: 127%FY-2023: 124%FY-2024: 112%FY2024-Q4: 112%FY-2025: 109%FY2025-Q4: 109%
3 Flywire FLYW Fintech SaaS Public 110% -15pp FY-2023: 125%FY2024-Q3: 120%FY-2024: 114%FY2024-Q4: 114%FY-2025: 110%
4 Backblaze BLZE AI Infrastructure Public 95% -14pp FY2023-Q4: 123%FY-2023: 109%FY2024-Q1: 112%FY2024-Q2: 114%FY2024-Q3: 118%FY-2024: 116%FY2024-Q4: 116%FY2025-Q1: 105%FY2025-Q2: 109%FY2025-Q3: 106%FY-2025: 105%FY2025-Q4: 111%FY2026-Q1: 95%
5 OptimizeRx OPRX Healthcare SaaS Public 110% -11pp FY2023-Q3: 127%FY2023-Q4: 121%FY2024-Q2: 124%FY2024-Q3: 127%FY-2024: 121%FY2024-Q4: 121%FY2025-Q1: 114%FY2025-Q2: 121%FY2025-Q3: 120%FY-2025: 116%FY2025-Q4: 116%FY2026-Q1: 110%
6 Bandwidth BAND Customer Engagement Public 102% -10pp FY-2020: 126%FY2020-Q4: 99%FY-2021: 99%FY2022-Q2: 112%FY2022-Q3: 109%FY-2022: 114%FY2022-Q4: 112%FY2023-Q1: 109%FY2023-Q3: 112%FY2024-Q2: 111%FY2024-Q3: 117%FY2024-Q4: 122%FY-2024: 122%FY2025-Q1: 116%FY2025-Q2: 112%FY2025-Q3: 105%FY2025-Q4: 107%FY-2025: 98%FY2026-Q1: 102%
7 Smartsheet SMAR Collaboration Software Public 111% -10pp FY2024-Q1: 123%FY2024-Q2: 121%FY2024-Q3: 118%FY2025-Q1: 114%FY2025-Q2: 113%FY2025-Q3: 111%
8 Doximity DOCS Healthcare SaaS Public 109% -9pp FY2021-Q2: 167%FY2021-Q3: 173%FY-2021: 117%FY2022-Q1: 139%FY2022-Q2: 139%FY2022-Q3: 128%FY2022-Q4: 133%FY-2022: 119%FY2023-Q1: 153%FY2024-Q1: 117%FY2024-Q2: 114%FY2025-Q1: 114%FY2025-Q2: 119%FY2025-Q3: 117%FY2025-Q4: 119%FY-2025: 119%FY2026-Q1: 118%FY2026-Q2: 118%FY2026-Q3: 112%FY2026-Q4: 109%FY-2026: 109%
9 Health Catalyst HCAT Healthcare SaaS Public 92% -8pp FY2024-Q4: 100%FY2025-Q1: 103%FY2025-Q3: 92%FY2025-Q4: 93%FY-2025: 92%
10 Fastly FSLY AI Infrastructure Public 100% -6pp FY2019-Q2: 136%FY2020-Q2: 137%FY2020-Q3: 147%FY2020-Q4: 121%FY-2020: 123%FY2022-Q4: 122%FY2023-Q1: 120%FY2024-Q1: 114%FY2024-Q2: 110%FY2024-Q3: 105%FY2024-Q4: 99%FY-2024: 102%FY2025-Q1: 110%FY2025-Q2: 104%FY2025-Q3: 106%FY-2025: 110%FY2025-Q4: 110%FY2026-Q1: 113%FY2028-Q1: 100%
11 PubMatic PUBM Sales & Marketing Tech Public 96% -6pp FY2024-Q2: 108%FY2024-Q3: 112%FY-2024: 107%FY2025-Q1: 102%FY2025-Q2: 102%FY2025-Q3: 98%FY-2025: 96%FY2026-Q1: 96%
12 Autodesk ADSK Construction SaaS Public 105% -5pp FY2025-Q3: 100%FY2025-Q4: 100%FY-2025: 105%FY2026-Q1: 110%FY2026-Q2: 110%FY2026-Q3: 110%FY2026-Q4: 100%FY-2026: 105%
13 PagerDuty PD Dev Tools Public 97% -5pp FY2021-Q3: 98%FY2024-Q4: 107%FY2025-Q2: 102%FY2025-Q3: 100%FY2025-Q4: 106%FY-2025: 106%FY2026-Q1: 104%FY2026-Q2: 102%FY2026-Q3: 100%FY2026-Q4: 98%FY-2026: 98%FY2027-Q1: 97%
14 GitLab GTLB Dev Tools Public 117% -4pp FY2021-Q3: 130%FY-2022: 130%FY2023-Q1: 130%FY-2023: 130%FY2024-Q1: 130%FY-2024: 130%FY2025-Q1: 129%FY2025-Q2: 126%FY2025-Q3: 124%FY-2025: 123%FY2025-Q4: 118%FY2026-Q1: 122%FY2026-Q2: 121%FY2026-Q3: 119%FY2026-Q4: 118%FY-2026: 118%FY2027-Q1: 117%
15 CrowdStrike CRWD Security Public 115% -4pp FY2019-Q4: 100%FY2021-Q2: 104%FY2021-Q3: 120%FY2021-Q4: 120%FY2022-Q1: 120%FY2022-Q2: 120%FY2022-Q3: 100%FY-2022: 124%FY2023-Q1: 120%FY2023-Q4: 120%FY2024-Q1: 125%FY2025-Q1: 119%FY2025-Q3: 115%FY-2025: 112%FY2025-Q4: 112%FY2026-Q4: 115%

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