Protecting 72,000 end customers

Losing customers? Retention Agents prevent it.

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Cust AI retention agents hero Cust AI retention agents hero mobile

With Cust, you get more adoption, more upgrades, more retained customers

We spot risk and growth signals in customers, fast

Connect your data, and Retention Agents will continuously deep-research your customer base for hidden risks, next steps, and expansion revenue.

Cust AI retention agents perform health check

We prioritize your portfolio and draft your actions

Start your day knowing which accounts need your proactive attention. Know exactly what action to take and why it matters.

Cust AI retention agent recommendations

We let you run multi-step actions in one-click

Click to generate QBR briefs, forecast churn, calculate ROI, draft renewal proposals and more. Execute in seconds what used to take hours.

Cust one-click actions

Built to make you extraordinarily productive, Cust is the best way to drive retention with AI

Our competitors are incredibly powerful and hilariously complex. You need consultants and certificates to run them. Not kidding, examples here, there, and everywhere.

Legacy CSP complexity

With legacy CSP

× 2-3 months to implement
× Rigid "if/else" automations
× Robotic outreach
× "Black box" health score
× Manage lots of email templates
× Surface-level metrics
× Spend hours on admin
vs
Cust AI simplicity

With Cust

✓ Go live today
✓ Adaptive, goal-based flows
✓ Personalized customer journey
✓ Reasoning for each score
✓ No templates required
✓ Deep researched insights
✓ Run actions in one-click

Increase net revenue retention, get promoted

Transition from CSM to Retention Engineer. Steer a fleet of retention agents that help customers do more business with your company.

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Trust & Security

Enterprise-grade security across borders and industries.

Learn more about our security practises → Cust security certifications - SOC2, HIPAA, GDPR, CASA verified

Frequently asked questions

Cust is an AI agent that makes it possible to give every customer the attention of a dedicated account manager - automatically. It connects to your CRM, email, calendar, and data sources to deep-research your entire customer base, spot risk and growth signals, and draft retention actions you can run in one click.

A typical B2B company with 2,000 accounts has 8-12 people managing them. Each person handles 150-250 accounts but gives real attention to their top 20. The other 80-90% get a quarterly check-in if they're lucky - and churn silently. Cust closes that gap by researching every account continuously, so risk signals surface before they become cancellations.

Legacy retention tools gave teams better dashboards. Cust gives every customer a dedicated AI agent. That's a fundamentally different architecture - there are no rigid automations to configure, no templates to manage, and no months-long implementation. You connect your data and get actionable intelligence on your entire book of business the same day.

Cust integrates with 18+ tools including Salesforce, HubSpot, Gmail, Outlook, Google Calendar, Zendesk, Intercom, Snowflake, BigQuery, Mixpanel, PostHog, Zoom, Fireflies, and Modjo. All plans include email, calendar, and CRM integrations. Growth and Enterprise plans add data warehouse and ticketing connections.

Cust offers three plans: Foundation at $500/month (100 protected customers), Growth at $1,500/month (500 protected customers), and Enterprise with custom pricing for unlimited customers. All plans include unlimited seats with no per-user fees. Annual billing saves 20%.

Yes. Cust is SOC 2 Type II certified, HIPAA compliant, GDPR compliant, and CASA verified. Customer data is encrypted at rest and in transit, and Cust maintains strict access controls and incident response procedures.

Want more adoption, more upgrades, more retained customers?

See how Cust spots risk and growth signals in customers, fast.

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