cust.co / Companies / Domo (DOMO)

Domo NRR

Net Revenue Retention history for Domo (DOMO) - AI Infrastructure, Public stage. Sourced from SEC filings and earnings releases.

Latest NRR · FY-2026
94.0%
All-time peak
108.0%
FY2026-Q2
All-time low
88.0%
FY2025-Q1
Disclosures tracked
10
since FY-2024
QoQ ▼ 2.0pp
YoY ▲ 5.0pp

NRR vs GRR over time

0%31%62%93%124% FY-2024FY2025-Q2FY2025-Q4FY2026-Q1FY2026-Q4FY-2026 Retention NRR (incl. expansion) GRR (excl. expansion) NRR — FY-2024: 96% NRR — FY2025-Q1: 88% NRR — FY2025-Q2: 94% NRR — FY2025-Q3: 106% NRR — FY2025-Q4: 91% NRR — FY-2025: 89% NRR — FY2026-Q1: 91% NRR — FY2026-Q2: 108% NRR — FY2026-Q4: 96% NRR — FY-2026: 94% GRR — FY-2024: 86% GRR — FY2025-Q1: 84% GRR — FY2025-Q2: 85% GRR — FY2025-Q3: 85% GRR — FY2025-Q4: 0% GRR — FY-2025: 85% GRR — FY2026-Q1: 85% GRR — FY2026-Q2: 0% GRR — FY2026-Q4: 0% GRR — FY-2026: 85%

Gross Retention excludes expansion - it shows pure churn / contraction loss. The gap between NRR and GRR is the expansion lift.

Peak NRR of 108.0% in FY2026-Q2. Latest is 94.0% - that's -14.0pp from peak.

Domo is above the AI Infrastructure Public median by +0.0pp (cell median: 94%)

What the data shows

Domo (DOMO) is a ai infrastructure company at the public stage. As of its most recent disclosure (FY-2026), Domo reported a Net Revenue Retention rate of 94.0% - a below-average result for B2B SaaS at this segment.

Domo's NRR peaked at 108.0% in FY2026-Q2, 14pp above today's level. The most recent quarter lost 2.0pp QoQ.

Within its peer set (ai infrastructure companies at public stage in the $100k-$500k acv band), Domo's NRR is roughly in line with the cell median of 94%. Compare against the full peer cell aggregate for distribution and top performers.

Customer mix

Total customers
2,400
2026-01-31
Over $100K ARR
Over $1M ARR
US revenue mix
80%
2026-01-31
Top-10 concentration
Average ACV

Commercial structure

Contract shape and forward-booked revenue.

Multi-year contracts
76%
2026-01-31
Avg contract length
RPO (total)
$465M
2026-01-31
cRPO (next 12mo)
$246M
2026-01-31
New customers added
Subscription rev mix
91%
2026-01-31

Scale & headcount

Revenue, ARR, and team-size denominators for the productivity ratios.

Revenue (period)
$319M
2026-01-31
Total ARR
ARR growth (YoY)
1%
2026-01-31
AE headcount
Total employees
876
2026-01-31

RPO duration breakdown

Forward-booked revenue by maturity. Renewal pipeline visibility.

Next 12 months
$246M
2026-01-31
13–24 months
Over 24 months
Total RPO
$465M
2026-01-31

The post-sales motion

Pricing model
Renewal cadence
CS team size
Customers per CSM

Derived signals

Computed from the data above. Shows where value comes from and where leakage hides.

Expansion contribution
9.0pp
NRR − GRR
GRR drag
15.0%
churn + contraction
Multi-year delta
10.0pp
commercial maturation

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Every disclosure

Period NRR GRR Source type Filing
FY-2026 94.0% 85.0% 10-K source ↗
FY2026-Q4 96.0% - 10-K source ↗
FY2026-Q2 108.0% - earnings-call-transcript source ↗
FY2026-Q1 91.0% 85.0% 10-K source ↗
FY-2025 89.0% 85.0% 10-K source ↗
FY2025-Q4 91.0% - 10-K source ↗
FY2025-Q3 106.0% 85.0% earnings-call-transcript source ↗
FY2025-Q2 94.0% 85.0% earnings-call-transcript source ↗
FY2025-Q1 88.0% 84.0% 10-K source ↗
FY-2024 96.0% 86.0% 10-K source ↗
Last verified disclosure: 2026-01-31 · Report an inaccuracy → · How we verify →

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