What's the spread between top and bottom performers in this segment?

The 25th-75th percentile range is 96% to 114%. That gap of +17.8pp represents the difference between average and top-quartile performance.

How has NRR for Public AI Infrastructure changed year over year?

Median NRR for this segment moved from 127% to 110% year over year - a change of -16.5pp.

How is this NRR data sourced and verified?

Every disclosure is sourced from a public SEC filing or earnings press release, then verified by a human reviewer against the original source. See cust.co/methodology/ for the full verification policy.

cust.co / NRR Benchmark / AI Infrastructure · Public · $100K-$500K ACV

AI Infrastructure NRR Benchmark

Name: NRR Benchmark - AI Infrastructure · Public · $100K-$500K ACV
Creator: Cust
Published: 2026-05-07
License: https://cust.co/terms/

Median Net Revenue Retention for Public AI Infrastructure companies in the $100K-$500K ACV band.

NRR over time

Each point is the median of verified disclosures for that fiscal quarter. Contributors disclosed in: FY2024-Q2 (ESTC, SOUN) · FY-2024 (DOMO, NTNX) · FY2025-Q1 (DOMO, NTNX) · FY2025-Q2 (DOMO, ESTC, NTNX, SOUN) · FY2025-Q3 (DOMO, MDB, ESTC, NTNX) · FY2025-Q4 (MDB, DOMO, NTNX) · FY-2025 (DOMO, ESTC) · FY2026-Q1 (DOMO, MDB, ESTC, NTNX) · FY2026-Q2 (DOMO, MDB, ESTC, NTNX) · FY2026-Q3 (MDB, ESTC) · FY2026-Q4 (DOMO, MDB) · FY-2026 (DOMO).

Median GRR (gross retention) in FY-2026: 85.0% - the gap to NRR (94.0%) shows how much expansion is lifting the retention number.

Distribution - where do companies fall?

Each bar = a 5-percentage-point band. Hover for the companies in that band.

Latest verified NRR per company. Run the calculator to see where you'd land on this distribution.

Top performers in this cell

#1 MongoDB MDB 121.0% FY2026-Q4
#2 Elastic ESTC 112.0% FY2026-Q3
#3 Nutanix NTNX 107.0% FY2026-Q2
#4 Domo DOMO 94.0% FY-2026
#5 SoundHound AI SOUN 90.0% FY2025-Q2

What this means

AI Infrastructure · Public stage - NRR captures how much your existing customers grow versus shrink, before any new logos. Top performers expand existing accounts faster than they lose them, compounding ARR even if new sales slow.

The expansion gap is real: median sits at 110% while the 75th-percentile peer is at 114% - a 3.8pp spread between average and top-quartile performance. Compute your own NRR to see where you fall.

AI Infrastructure NRR Benchmark

NRR over time

Distribution - where do companies fall?

Top performers in this cell

What this means

Related cells

How does your NRR compare?