Peak NRR of 121% in FY-2024. Latest is 106% - that's -15pp from peak.
Nutanix is below the AI Infrastructure Public median by -2.2pp (cell median: 108%)
Nutanix (NTNX) is a ai infrastructure company at the public stage. As of its most recent disclosure (FY2026-Q3), Nutanix reported a Net Revenue Retention rate of 106% - a mid-pack result for B2B SaaS at this segment.
Nutanix's NRR peaked at 121% in FY-2024, 15pp above today's level.
Within its peer set (ai infrastructure companies at public stage in the $100k-$500k acv band), Nutanix's NRR is roughly in line with the cell median of 108%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Health scores, usage, and time-to-value when disclosed.
Logo flow per period (count-side complement to dollar-based NRR).
Revenue, ARR, and team-size denominators for the productivity ratios.
Forward-booked revenue by maturity. Renewal pipeline visibility.
Support tiers: standard · pro · advanced
CS team segments: major accounts · large deals · commercial accounts
CSM model: hybrid
Education programs: .NEXT customer and partner conference
Named CS initiatives across recent disclosures (newest first).
Acquisition to augment Kubernetes offering with container management capabilities to support AI workloads.
"About 18 months ago, we made an acquisition to augment our existing Kubernetes offering"
Multi-year effort to provide consistent Kubernetes platform management and data-centric platform services across clouds.
"Project Beacon, our multi-year effort to provide consistent Kubernetes platform management and data-centric platform"
Multi-year collaboration for a Nutanix-powered agentic AI platform built on AMD infrastructure.
"strategic partnership with AMD, which focuses on the growth opportunity in agentic AI."
Initiative to support external storage platforms like Dell PowerFlex and Pure Storage.
"continued to make progress on our initiative to support external storage with our platform"
Expanding platform to support Dell PowerFlex, PowerStore, and Pure Storage Flash Array to mitigate hardware refresh needs.
"we also continue to make progress on our initiative to support external storage with our platform"
Providing flexible license start dates to align with complex customer migration timelines from Broadcom.
"increased customer demand for greater flexibility to start licenses aligned with their adoption timelines"
Enhanced GenAI capabilities with deeper integration with NVIDIA AI Enterprise.
"We enhanced the GenAI capabilities of our platform with the release of GPT-in-a-Box 2.0"
Enabling customers to utilize existing external storage hardware (Dell PowerFlex, Pure Storage) with AHV compute.
"Our first offering supporting Dell PowerFlex became generally available at the end of April"
Challenges acknowledged by management. Useful peer signals - your team is probably not alone.
Acute constraints affecting hardware availability extended lead times, delaying customer deployments and revenue.
"constraints affecting the availability of certain hardware components at manufacturers became increasingly acute"
Larger deal opportunities take longer to close and involve greater competition and variability in timing.
"larger deal opportunities, which often take longer to close... drive greater variability in our ability to land"
Inflation, interest rates, and geopolitical issues may adversely affect buying patterns and sales cycles.
"Macroeconomic conditions... may adversely affect the buying patterns of our customers and prospective customers"
Shortages of CPUs and memory leading to longer server lead times and delayed revenue recognition.
"longer lead times, largely driven by lack of CPU availability, have been a significantly bigger challenge"
Timing delays on renewals in the U.S. Fed business due to government shutdown backlog.
"impacted by timing delays we saw on some renewals with regard in our U.S. Fed business specifically."
Shift in business mix toward future start dates and OEM shipments delaying revenue recognition despite solid bookings.
"Late in the quarter, we saw more business than expected, with start dates outside of the quarter."
Curated quotes about customer outcomes, retention, renewals.
"The average ACV or the ASPs of our new logo transactions have been steadily increasing... which does create a bit of a headwind on expansion growth rate, which is reflected in NRR."
"Our support of external storage platforms is simplifying migrations to Nutanix from these environments without requiring significant hardware changes."
"The outperformance in revenue was driven by good renewals execution."
"We remain focused on delighting our customers while driving sustainable, profitable growth."
"Renewals continue to perform well with improved on-time performance and continued discipline on economics."
"We also saw our second quarter in a row of year-over-year new logo growth exceeding 50%"
Side-by-side NRR, customer cohorts, commercial structure, and CS motion.
Nutanix appears on 2 of our retention leaderboards.
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| Period | NRR | GRR | Source type | Filing |
|---|---|---|---|---|
| FY2026-Q3 | 106% | - | earnings-call-transcript | source ↗ |
| FY2026-Q2 | 107% | - | earnings-call-transcript | source ↗ |
| FY2026-Q1 | 109% | - | earnings-call-transcript | source ↗ |
| FY2025-Q4 | 108% | - | earnings-call-transcript | source ↗ |
| FY2025-Q3 | 110% | - | earnings-call-transcript | source ↗ |
| FY2025-Q2 | 110% | - | earnings-call-transcript | source ↗ |
| FY2025-Q1 | 110% | - | earnings-call-transcript | source ↗ |
| FY-2024 | 121% | - | 10-K | source ↗ |
Generate a live retention report against Nutanix and your full peer cell. Ungated. Downloadable as PDF.