cust.co / Companies / Nutanix (NTNX)

Nutanix NRR

Net Revenue Retention history for Nutanix (NTNX) - AI Infrastructure, Public stage. Sourced from SEC filings and earnings releases.

Latest NRR · FY2026-Q2
107.0%
All-time peak
121.0%
FY-2024
All-time low
107.0%
FY2026-Q2
Disclosures tracked
7
since FY-2024
QoQ ▼ 2.0pp
YoY ▼ 3.0pp

NRR vs GRR over time

0%35%70%104%139% FY-2024FY2025-Q1FY2025-Q2FY2025-Q3FY2025-Q4FY2026-Q1FY2026-Q2 Retention NRR (incl. expansion) GRR (excl. expansion) NRR — FY-2024: 121% NRR — FY2025-Q1: 110% NRR — FY2025-Q2: 110% NRR — FY2025-Q3: 110% NRR — FY2025-Q4: 108% NRR — FY2026-Q1: 109% NRR — FY2026-Q2: 107% GRR — FY-2024: 0% GRR — FY2025-Q1: 0% GRR — FY2025-Q2: 0% GRR — FY2025-Q3: 0% GRR — FY2025-Q4: 0% GRR — FY2026-Q1: 0% GRR — FY2026-Q2: 0%

Gross Retention excludes expansion - it shows pure churn / contraction loss. The gap between NRR and GRR is the expansion lift.

Peak NRR of 121.0% in FY-2024. Latest is 107.0% - that's -14.0pp from peak.

Nutanix is above the AI Infrastructure Public median by +13.0pp (cell median: 94%)

What the data shows

Nutanix (NTNX) is a ai infrastructure company at the public stage. As of its most recent disclosure (FY2026-Q2), Nutanix reported a Net Revenue Retention rate of 107.0% - a mid-pack result for B2B SaaS at this segment.

Nutanix's NRR peaked at 121.0% in FY-2024, 14pp above today's level. The most recent quarter lost 2.0pp QoQ.

Within its peer set (ai infrastructure companies at public stage in the $100k-$500k acv band), Nutanix's NRR is meaningfully above the cell median of 94%. Compare against the full peer cell aggregate for distribution and top performers.

Customer mix

Total customers
26,330
2024-07-31
Over $100K ARR
Over $1M ARR
148
2024-07-31
US revenue mix
57%
2024-10-31
Top-10 concentration
Average ACV

Commercial structure

Contract shape and forward-booked revenue.

Multi-year contracts
Avg contract length
37 mo
2026-01-31
RPO (total)
$2.0B
2024-10-31
cRPO (next 12mo)
$2.9B
2024-07-31
New customers added
1,000
2026-01-31
Subscription rev mix
94%
2024-10-31

Customer experience

Health scores, usage, and time-to-value when disclosed.

NPS
90
2024-07-31
CSAT
Active users
Products per customer
Time to value

Customer flow

Logo flow per period (count-side complement to dollar-based NRR).

New customers added
1,000
2026-01-31
Lost customers

RPO duration breakdown

Forward-booked revenue by maturity. Renewal pipeline visibility.

Next 12 months
$2.9B
2024-07-31
13–24 months
Over 24 months
Total RPO
$2.0B
2024-10-31

The post-sales motion

Pricing model
subscription
Renewal cadence
annual
CS team size
Customers per CSM

CS team segments: Global 2000

What Nutanix is doing

Named CS initiatives across recent disclosures (newest first).

What they're working through

Challenges acknowledged by management. Useful peer signals — your team is probably not alone.

What execs say about post-sales

Curated quotes about customer outcomes, retention, renewals.

"Additionally, we continue to invest in customer success teams to help us grow the adoption of our offerings."
Rajiv Ramaswami, President and Chief Executive Officer (Letter from Our President and Chief Executive Officer)

Competitive dynamics

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Every disclosure

Period NRR GRR Source type Filing
FY2026-Q2 107.0% - earnings-call-transcript source ↗
FY2026-Q1 109.0% - earnings-call-transcript source ↗
FY2025-Q4 108.0% - earnings-call-transcript source ↗
FY2025-Q3 110.0% - earnings-call-transcript source ↗
FY2025-Q2 110.0% - earnings-call-transcript source ↗
FY2025-Q1 110.0% - earnings-call-transcript source ↗
FY-2024 121.0% - 10-K source ↗
Last verified disclosure: 2026-01-31 · Report an inaccuracy → · How we verify →

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