Gross Retention excludes expansion - it shows pure churn / contraction loss. The gap between NRR and GRR is the expansion lift.
Currently at all-time peak NRR of 121.0%.
MongoDB is above the AI Infrastructure Public median by +27.0pp (cell median: 94%)
MongoDB (MDB) is a ai infrastructure company at the public stage. As of its most recent disclosure (FY2026-Q4), MongoDB reported a Net Revenue Retention rate of 121.0% - a strong result for B2B SaaS at this segment.
MongoDB is currently at or near its all-time NRR peak.
Within its peer set (ai infrastructure companies at public stage in the $100k-$500k acv band), MongoDB's NRR is meaningfully above the cell median of 94%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Health scores, usage, and time-to-value when disclosed.
Logo flow per period (count-side complement to dollar-based NRR).
Revenue, ARR, and team-size denominators for the productivity ratios.
CS team segments: strategic accounts · mid-market · up-market
CSM model: account-named
Education programs: Awareness and Education
Named CS initiatives across recent disclosures (newest first).
Leveraging AI to drive more automation in analyzing and refactoring code for legacy app modernization.
"build the tooling to leverage AI to really drive more automation in terms of how we analyze and refactor the code"
Significant incremental investments in the strategic accounts program to become a standard in large accounts.
"in fiscal 2026, we will make significant incremental investments in our strategic accounts program."
Scaling efforts to modernize legacy Java apps on Oracle using AI tooling and services.
"This year, we will expand our customer engagements so that app modernization can meaningfully contribute"
Challenges acknowledged by management. Useful peer signals — your team is probably not alone.
A headwind of $40 million expected for the fiscal year due to the timing of multi-year renewals.
"expect the headwind for multi-year license revenue for fiscal 2026 to now be $40 million"
Expected $50 million headwind due to fewer multi-year non-Atlas renewals.
"we expect our non-Atlas business will represent a meaningful headwind to our growth in fiscal 2026"
Gradual AI adoption due to customers developing in-house skills to leverage AI effectively.
"most enterprise customers are still developing in-house skills to leverage AI effectively."
Curated quotes about customer outcomes, retention, renewals.
"retention rates remained strong in Q4, demonstrating the quality of our product and the mission criticality of our platform."
"The move up market is really paying off... workloads that we acquired over the past year... are growing faster."
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| Period | NRR | GRR | Source type | Filing |
|---|---|---|---|---|
| FY2026-Q4 | 121.0% | - | earnings-call-transcript | source ↗ |
| FY2026-Q3 | 120.0% | - | earnings-call-transcript | source ↗ |
| FY2026-Q2 | 119.0% | - | earnings-call-transcript | source ↗ |
| FY2026-Q1 | 119.0% | - | earnings-call-transcript | source ↗ |
| FY2025-Q4 | 119.0% | - | earnings-call-transcript | source ↗ |
| FY2025-Q3 | 120.0% | - | earnings-call-transcript | source ↗ |
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