cust.co / NRR Benchmark / AI Infrastructure · Public · $500K+ ACV

AI Infrastructure NRR Benchmark

Median Net Revenue Retention for Public AI Infrastructure companies in the $500K+ ACV band.

Latest median NRR (FY-2026)
119.0%
▼ 6.0pp QoQ
2.0pp vs FY-2025
2 companies
22 verified disclosures
P25–P75: 125% – 169%

NRR over time

108%128%148%167%187% FY2020-Q4FY2021-Q4FY2022-Q3FY2023-Q1FY2025-Q1FY2025-Q4FY2026-Q2FY-2026 Median NRR FY2020-Q4 — 160% (SNOW) FY2021-Q3 — 160% (SNOW) FY-2021 — 168% (SNOW) FY2021-Q4 — 168% (SNOW) FY2022-Q1 — 168% (SNOW) FY2022-Q2 — 169% (SNOW) FY2022-Q3 — 173% (SNOW) FY2022-Q4 — 177% (SNOW) FY-2022 — 178% (SNOW) FY2023-Q1 — 174% (SNOW) FY2023-Q2 — 171% (SNOW) FY2023-Q4 — 158% (SNOW) FY2025-Q1 — 129% (SNOW) FY2025-Q2 — 128% (SNOW) FY2025-Q3 — 127% (SNOW) FY2025-Q4 — 126% (SNOW) FY-2025 — 117% (PSTG) FY2026-Q1 — 124% (SNOW) FY2026-Q2 — 125% (SNOW) FY2026-Q3 — 125% (SNOW) FY-2026 — 119% (PSTG, SNOW)

Each point is the median of verified disclosures for that fiscal quarter. Contributors disclosed in: FY2020-Q4 (SNOW) · FY2021-Q3 (SNOW) · FY-2021 (SNOW) · FY2021-Q4 (SNOW) · FY2022-Q1 (SNOW) · FY2022-Q2 (SNOW) · FY2022-Q3 (SNOW) · FY2022-Q4 (SNOW) · FY-2022 (SNOW) · FY2023-Q1 (SNOW) · FY2023-Q2 (SNOW) · FY2023-Q4 (SNOW) · FY2025-Q1 (SNOW) · FY2025-Q2 (SNOW) · FY2025-Q3 (SNOW) · FY2025-Q4 (SNOW) · FY-2025 (PSTG) · FY2026-Q1 (SNOW) · FY2026-Q2 (SNOW) · FY2026-Q3 (SNOW) · FY-2026 (PSTG, SNOW).

Median GRR (gross retention) in FY-2026: - - the gap to NRR (119.0%) shows how much expansion is lifting the retention number.

Distribution - where do companies fall?

Each bar = a 5-percentage-point band. Hover for the companies in that band.

1 companies in 115%–120%: PSTG11 companies in 120%–125%: SNOW1 60%80%100%120%140%160%180% median 159%

Latest verified NRR per company. Run the calculator to see where you'd land on this distribution.

Top performers in this cell

  1. #1 Snowflake SNOW 125.0% FY-2026
  2. #2 Pure Storage PSTG 113.0% FY-2026

What this means

AI Infrastructure · Public stage - NRR captures how much your existing customers grow versus shrink, before any new logos. Top performers expand existing accounts faster than they lose them, compounding ARR even if new sales slow.

The expansion gap is real: median sits at 159% while the 75th-percentile peer is at 169% - a 9.7pp spread between average and top-quartile performance. Compute your own NRR to see where you fall.

How does your NRR compare?

Free calculator. We email a shareable percentile badge.