Peak NRR of 117% in FY-2025. Latest is 113% - that's -4pp from peak.
Pure Storage is below the AI Infrastructure Public median by -13pp (cell median: 126%)
Pure Storage (PSTG) is a ai infrastructure company at the public stage. As of its most recent disclosure (FY-2026), Pure Storage reported a Net Revenue Retention rate of 113% - a mid-pack result for B2B SaaS at this segment.
Pure Storage's NRR peaked at 117% in FY-2025, 4pp above today's level. The most recent quarter lost 4pp QoQ.
Within its peer set (ai infrastructure companies at public stage in the $500k+ acv band), Pure Storage's NRR is meaningfully below the cell median of 126%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Health scores, usage, and time-to-value when disclosed.
Logo flow per period (count-side complement to dollar-based NRR).
Revenue, ARR, and team-size denominators for the productivity ratios.
Support tiers: Evergreen//One · Evergreen//Forever
CS team segments: Enterprise · Commercial
Education programs: Accelerate
Computed from the data above. Shows where value comes from and where leakage hides.
Named CS initiatives across recent disclosures (newest first).
Acquisition to accelerate ability to help customers unlock strategic value of data and make it ready for AI.
"announced a definitive agreement to acquire 1touch, which will accelerate our ability to help customers unlock"
Rebranding from Pure Storage to Everpure to reflect growth from operational storage to intelligent data management.
"Our rebranding and name change reflect our growth from operational storage to intelligent data management"
Azure-native service for AVS enabling seamless migration from on-prem VMware environments.
"extended the Enterprise Data Cloud into Azure with our Pure Storage Cloud, which enables customers to unify their data"
AI-driven management tool to automate complex storage tasks and simplify operations.
"enhanced our intelligent control plane with an AI Copilot, which simplifies management and automates complex tasks"
Software-defined storage orchestration to automate global data management and policy enforcement.
"Purity enhanced with Fusion will enable businesses to manage their global data as an integrated cloud"
Integration with Nutanix hypervisor to support external storage and hypervisor switching.
"Nutanix is a strong player... Ours will be the first true connection to external storage that they'll be supporting"
Software that eliminates data silos, transforming fragmented storage into a unified enterprise data cloud.
"Our introduction of Fusion 2.0 last quarter has received an outstanding reception."
Transforms traditional enterprise data storage architectures from application data silos to enterprise data clouds.
"The GA release of our Fusion version 2... transforms Pure Storage arrays from individual storage arrays into an enterprise data cloud."
Challenges acknowledged by management. Useful peer signals - your team is probably not alone.
Unprecedented component demand driven by AI build-outs outstripping supply, increasing NAND and CPU pricing.
"Strong component demand... has outstripped supply... dramatically increasing NAND, memory, and CPU pricing."
Anticipated extended component lead times and higher pricing due to global supply chain constraints.
"foresee increased commodity pricing and excess demand putting pressure on global supply chains"
Global macro environment remains variable and uncertain despite strong execution.
"While the global macro environment remains as variable and as uncertain as ever"
Increased uncertainty in the macro environment affecting visibility for the second half of the year.
"we are navigating increased uncertainty... recognizing elevated macroeconomic uncertainties"
Potential impact of tariffs on pricing and supply chain costs.
"With tariffs top of mind for many companies, pricing of our Evergreen portfolio will remain unaffected"
Rise in NAND prices relative to disk competition negatively affected gross margins.
"The rise of NAND prices in 2024 relative to disk competition did affect gross margins negatively in the year"
Curated quotes about customer outcomes, retention, renewals.
"We reassured our customers that we would share the cost pain with them and not seek to profiteer from the crisis."
"This is where our strategy of being very transparent, very moderate, and very... empathetic... is accruing to our favor."
"renewals of our Evergreen subscriptions across our installed base remained robust, demonstrating strong growth."
"Pure Fusion automates data management, simplifies operations, and enhances the DevOps developer experience."
"The feedback has been not just positive but enthusiastic. They find that the ability to manage the systems... as a fleet rather than as individual arrays to make life just a lot easier."
"Our Evergreen model provides customers with pricing predictability, guaranteed SLAs, and a trusted partner."
Side-by-side NRR, customer cohorts, commercial structure, and CS motion.
Pure Storage appears on 1 of our retention leaderboards.
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