cust.co / NRR Benchmark / Security · Public · $100K-$500K ACV

Security NRR Benchmark

Median Net Revenue Retention for Public Security companies in the $100K-$500K ACV band.

Latest median NRR (FY-2026)
110.5%
▼ 4.5pp QoQ
4.5pp vs FY2025-Q4
4 companies
56 verified disclosures
P25–P75: 112% – 121%

NRR over time

96%105%114%122%131% FY2018-Q3FY2020-Q2FY2021-Q3FY2022-Q3FY2023-Q4FY-2024FY-2025FY-2026 Median NRR Shaded area: 25th–75th percentile range across contributing companies FY2018-Q3 — 125% (ZS) FY-2018 — 117% (ZS) FY2019-Q1 — 116% (VRNS) FY2019-Q4 — 110% (CRWD, ZS) FY-2019 — 118% (ZS) FY2020-Q2 — 105% (OKTA, VRNS) FY-2020 — 116% (ZS) FY2020-Q4 — 122% (ZS) FY2021-Q1 — 119% (OKTA) FY2021-Q2 — 114% (CRWD, OKTA) FY2021-Q3 — 120% (CRWD) FY2021-Q4 — 120% (CRWD) FY-2021 — 127% (ZS) FY2022-Q1 — 121% (CRWD, OKTA) FY2022-Q2 — 121% (CRWD, OKTA) FY2022-Q3 — 100% (CRWD) FY-2022 — 124% (CRWD, ZS, OKTA) FY2023-Q1 — 119% (CRWD, OKTA) FY2023-Q2 — 120% (ZS, OKTA) FY2023-Q3 — 120% (ZS, OKTA) FY2023-Q4 — 123% (CRWD, ZS) FY-2023 — 121% (ZS) FY2024-Q1 — 125% (CRWD, ZS, OKTA) FY2024-Q2 — 110% (OKTA) FY2024-Q3 — 112% (OKTA, ZS) FY-2024 — 114% (OKTA, ZS) FY2025-Q1 — 114% (CRWD, ZS, OKTA) FY2025-Q2 — 106% (OKTA) FY2025-Q3 — 114% (CRWD, OKTA, ZS) FY2025-Q4 — 106% (OKTA) FY-2025 — 112% (CRWD, OKTA, ZS) FY2026-Q1 — 115% (ZS) FY2026-Q4 — 115% (CRWD) FY-2026 — 111% (OKTA, CRWD) P25–P75 spread

Each point is the median of verified disclosures for that fiscal quarter. Contributors disclosed in: FY2018-Q3 (ZS) · FY-2018 (ZS) · FY2019-Q1 (VRNS) · FY2019-Q4 (CRWD, ZS) · FY-2019 (ZS) · FY2020-Q2 (OKTA, VRNS) · FY-2020 (ZS) · FY2020-Q4 (ZS) · FY2021-Q1 (OKTA) · FY2021-Q2 (CRWD, OKTA) · FY2021-Q3 (CRWD) · FY2021-Q4 (CRWD) · FY-2021 (ZS) · FY2022-Q1 (CRWD, OKTA) · FY2022-Q2 (CRWD, OKTA) · FY2022-Q3 (CRWD) · FY-2022 (CRWD, ZS, OKTA) · FY2023-Q1 (CRWD, OKTA) · FY2023-Q2 (ZS, OKTA) · FY2023-Q3 (ZS, OKTA) · FY2023-Q4 (CRWD, ZS) · FY-2023 (ZS) · FY2024-Q1 (CRWD, ZS, OKTA) · FY2024-Q2 (OKTA) · FY2024-Q3 (OKTA, ZS) · FY-2024 (OKTA, ZS) · FY2025-Q1 (CRWD, ZS, OKTA) · FY2025-Q2 (OKTA) · FY2025-Q3 (CRWD, OKTA, ZS) · FY2025-Q4 (OKTA) · FY-2025 (CRWD, OKTA, ZS) · FY2026-Q1 (ZS) · FY2026-Q4 (CRWD) · FY-2026 (OKTA, CRWD).

Median GRR (gross retention) in FY-2026: - - the gap to NRR (110.5%) shows how much expansion is lifting the retention number.

Distribution - where do companies fall?

Each bar = a 5-percentage-point band. Hover for the companies in that band.

1 companies in 85%–90%: VRNS11 companies in 105%–110%: OKTA12 companies in 110%–115%: CRWD, ZS2 60%80%100%120%140%160%180% median 117%

Latest verified NRR per company. Run the calculator to see where you'd land on this distribution.

Top performers in this cell

  1. #1 CrowdStrike CRWD 115.0% FY-2026
  2. #2 Zscaler ZS 115.0% FY2026-Q1
  3. #3 Okta OKTA 106.0% FY-2026
  4. #4 Varonis VRNS 90.0% FY2020-Q2

What this means

Security · Public stage - NRR captures how much your existing customers grow versus shrink, before any new logos. Top performers expand existing accounts faster than they lose them, compounding ARR even if new sales slow.

The expansion gap is real: median sits at 117% while the 75th-percentile peer is at 121% - a 4.5pp spread between average and top-quartile performance. Compute your own NRR to see where you fall.

Related cells

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