cust.co / NRR Benchmark / Security · Public · $100K-$500K ACV

Security NRR Benchmark

Median Net Revenue Retention for Public Security companies in the $100K-$500K ACV band.

Latest median NRR (FY2027-Q1)
107%
▲ 1pp QoQ
+1pp vs FY2026-Q2
5 companies
68 verified disclosures
P25–P75: 110% – 120%

NRR over time

90%100%110%120%130% 100% FY18-Q3FY20-Q4FY22-Q2FY23FY25-Q3FY27-Q1 Median NRR Shaded area: 25th–75th percentile range across contributing companies FY2018-Q3 - 125% (ZS) FY-2018 - 117% (ZS) FY2019-Q1 - 116% (VRNS) FY2019-Q4 - 110% (CRWD, ZS) FY-2019 - 118% (ZS) FY2020-Q2 - 105% (OKTA, VRNS) FY-2020 - 116% (ZS) FY2020-Q4 - 122% (ZS) FY2021-Q1 - 119% (OKTA) FY2021-Q2 - 114% (CRWD, OKTA) FY2021-Q3 - 120% (CRWD) FY2021-Q4 - 120% (CRWD) FY-2021 - 127% (ZS) FY2022-Q1 - 121% (CRWD, OKTA) FY2022-Q2 - 121% (CRWD, OKTA) FY2022-Q3 - 100% (CRWD) FY-2022 - 124% (CRWD, ZS, OKTA) FY2023-Q1 - 119% (CRWD, OKTA) FY2023-Q2 - 120% (ZS, OKTA) FY2023-Q3 - 120% (ZS, OKTA) FY2023-Q4 - 123% (CRWD, ZS) FY-2023 - 121% (ZS) FY2024-Q1 - 125% (CRWD, ZS, OKTA) FY2024-Q2 - 110% (OKTA) FY2024-Q3 - 116% (OKTA, ZS, CLBT) FY-2024 - 114% (OKTA, ZS) FY2024-Q4 - 111% (ZS, VRNS) FY2025-Q1 - 114% (ZS, CRWD, OKTA) FY2025-Q3 - 114% (OKTA, ZS, CRWD) FY-2025 - 112% (OKTA, ZS, CRWD) FY2025-Q4 - 111% (CRWD, ZS, OKTA, VRNS) FY2025-Q2 - 111% (ZS, OKTA) FY2026-Q1 - 111% (OKTA, ZS) FY2026-Q2 - 106% (OKTA) FY2026-Q3 - 111% (OKTA, ZS) FY2026-Q4 - 111% (CRWD, OKTA) FY-2026 - 106% (OKTA) FY2027-Q1 - 107% (OKTA) 127% peak 107% P25–P75 spread
FY2018-Q3 → FY2027-Q1

Each point is the median of verified disclosures for that fiscal quarter. Contributors disclosed in: FY2018-Q3 (ZS) · FY-2018 (ZS) · FY2019-Q1 (VRNS) · FY2019-Q4 (CRWD, ZS) · FY-2019 (ZS) · FY2020-Q2 (OKTA, VRNS) · FY-2020 (ZS) · FY2020-Q4 (ZS) · FY2021-Q1 (OKTA) · FY2021-Q2 (CRWD, OKTA) · FY2021-Q3 (CRWD) · FY2021-Q4 (CRWD) · FY-2021 (ZS) · FY2022-Q1 (CRWD, OKTA) · FY2022-Q2 (CRWD, OKTA) · FY2022-Q3 (CRWD) · FY-2022 (CRWD, ZS, OKTA) · FY2023-Q1 (CRWD, OKTA) · FY2023-Q2 (ZS, OKTA) · FY2023-Q3 (ZS, OKTA) · FY2023-Q4 (CRWD, ZS) · FY-2023 (ZS) · FY2024-Q1 (CRWD, ZS, OKTA) · FY2024-Q2 (OKTA) · FY2024-Q3 (OKTA, ZS, CLBT) · FY-2024 (OKTA, ZS) · FY2024-Q4 (ZS, VRNS) · FY2025-Q1 (ZS, CRWD, OKTA) · FY2025-Q3 (OKTA, ZS, CRWD) · FY-2025 (OKTA, ZS, CRWD) · FY2025-Q4 (CRWD, ZS, OKTA, VRNS) · FY2025-Q2 (ZS, OKTA) · FY2026-Q1 (OKTA, ZS) · FY2026-Q2 (OKTA) · FY2026-Q3 (OKTA, ZS) · FY2026-Q4 (CRWD, OKTA) · FY-2026 (OKTA) · FY2027-Q1 (OKTA).

Median GRR (gross retention) in FY2027-Q1: - - the gap to NRR (107%) shows how much expansion is lifting the retention number.

Distribution - where do companies fall?

Each bar = a 5-percentage-point band. Hover for the companies in that band.

2 companies in 105%–110%: OKTA, VRNS22 companies in 110%–115%: ZS, CRWD21 companies in 115%–120%: CLBT1 60%80%100%120%140%160%180% median 115%

Latest verified NRR per company. Run the calculator to see where you'd land on this distribution.

Top performers in this cell

  1. #1 Cellebrite CLBT 116% FY2024-Q3
  2. #2 Zscaler ZS 115% FY2026-Q3
  3. #3 CrowdStrike CRWD 115% FY2026-Q4
  4. #4 Varonis VRNS 110% FY2025-Q4
  5. #5 Okta OKTA 107% FY2027-Q1

What this means

Security · Public stage - NRR captures how much your existing customers grow versus shrink, before any new logos. Top performers expand existing accounts faster than they lose them, compounding ARR even if new sales slow.

The expansion gap is real: the median company in this cell sits at 115% while the top 25% are at 120% - a 4.5pp spread between average and best-in-class. Compute your own NRR to see where you stack up.

Related cells

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