What is Zscaler's current Net Revenue Retention rate?

Zscaler (ZS) most recently reported a Net Revenue Retention of 115.0% for FY2026-Q1.

What is Zscaler's all-time peak NRR?

Zscaler's peak Net Revenue Retention was 127.0%, reported in FY-2021.

How has Zscaler's NRR changed over the past 3 years?

Over the past 3 years, Zscaler's Net Revenue Retention has moved from 125.0% to 115.0% - a change of -10.0pp.

Where is Zscaler's NRR data sourced from?

Every figure on this page is extracted from Zscaler's SEC filings (10-Q, 10-K) and quarterly earnings press releases, then verified by a human reviewer against the original source. See cust.co/methodology/ for full details.

How does Zscaler's NRR compare to its peers?

Zscaler's most recent NRR (115.0%) is +4.5pp versus the median of 111% for Security Public companies in the $100K-$500K ACV segment.

cust.co / Companies / Zscaler (ZS)

Zscaler NRR

Name: Zscaler Net Revenue Retention Time Series
Creator: Cust
License: https://cust.co/terms/

Net Revenue Retention history for Zscaler (ZS) - Security, Public stage. Sourced from SEC filings and earnings releases.

Security Public $100K-$500K ACV sales-led

Latest NRR · FY2026-Q1

115.0%

All-time peak

127.0%

FY-2021

All-time low

114.0%

FY2025-Q1

Disclosures tracked

since FY2018-Q3

QoQ ▲ 1.0pp

YoY ▼ 1.0pp

3-year ▼ 10.0pp

NRR vs GRR over time

Gross Retention excludes expansion - it shows pure churn / contraction loss. The gap between NRR and GRR is the expansion lift.

Peak NRR of 127.0% in FY-2021. Latest is 115.0% - that's -12.0pp from peak.

Zscaler is above the Security Public median by +4.5pp (cell median: 111%)

What the data shows

Zscaler (ZS) is a security company at the public stage. As of its most recent disclosure (FY2026-Q1), Zscaler reported a Net Revenue Retention rate of 115.0% - a strong result for B2B SaaS at this segment.

Zscaler's NRR peaked at 127.0% in FY-2021, 12pp above today's level. Over the past three years, the metric has contracted by 10pp.

Within its peer set (security companies at public stage in the $100k-$500k acv band), Zscaler's NRR is above the cell median of 111%. Compare against the full peer cell aggregate for distribution and top performers.

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Or grab the data: JSON API

Every disclosure

Period	NRR	GRR	Source type	Filing
FY2026-Q1	115.0%	-	10-Q-mdna	source ↗
FY-2025	114.0%	-	10-K	source ↗
FY2025-Q3	114.0%	-	10-Q-mdna	source ↗
FY2025-Q1	114.0%	-	10-Q-mdna	source ↗
FY-2024	116.0%	-	10-K	source ↗
FY2024-Q3	116.0%	-	10-Q-mdna	source ↗
FY2024-Q1	125.0%	-	10-Q-mdna	source ↗
FY-2023	121.0%	-	10-K	source ↗
FY2023-Q4	125.0%	-	10-Q-mdna	source ↗
FY2023-Q3	125.0%	-	10-Q-mdna	source ↗
FY2023-Q2	125.0%	-	10-Q-mdna	source ↗
FY-2022	125.0%	-	10-K	source ↗
FY-2021	127.0%	-	10-Q-mdna	source ↗
FY2020-Q4	122.0%	-	10-Q-mdna	source ↗
FY-2020	116.0%	-	10-Q-mdna	source ↗
FY2019-Q4	120.0%	-	10-Q-mdna	source ↗
FY-2019	118.0%	-	10-Q-mdna	source ↗
FY-2018	117.0%	-	10-K	source ↗
FY2018-Q3	125.0%	-	10-K	source ↗

Last verified disclosure: 2025-10-31 · Report an inaccuracy → · How we verify →