cust.co / Compare / Zscaler vs CrowdStrike

Zscaler vs CrowdStrike - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Security. Both at Public stage.

Zscaler and CrowdStrike are essentially tied at 115% NRR.

NRR over time

96%105%114%122%131% FY2018-Q3FY-2020FY2023-Q2FY2024-Q1FY2025-Q1FY-2025FY2021-Q4FY2023-Q1FY-2026 NRR Zscaler CrowdStrike Zscaler - FY2018-Q3: 125% Zscaler - FY-2018: 117% Zscaler - FY-2019: 118% Zscaler - FY2019-Q4: 120% Zscaler - FY-2020: 116% Zscaler - FY2020-Q4: 122% Zscaler - FY-2021: 127% Zscaler - FY-2022: 125% Zscaler - FY2023-Q2: 125% Zscaler - FY2023-Q3: 125% Zscaler - FY2023-Q4: 125% Zscaler - FY-2023: 121% Zscaler - FY2024-Q1: 125% Zscaler - FY2024-Q3: 116% Zscaler - FY-2024: 116% Zscaler - FY2024-Q4: 116% Zscaler - FY2025-Q1: 114% Zscaler - FY2025-Q2: 115% Zscaler - FY2025-Q3: 114% Zscaler - FY2025-Q4: 114% Zscaler - FY-2025: 114% Zscaler - FY2026-Q1: 115% CrowdStrike - FY2019-Q4: 100% CrowdStrike - FY-2022: 124% CrowdStrike - FY2023-Q4: 120% CrowdStrike - FY2024-Q1: 125% CrowdStrike - FY2025-Q1: 119% CrowdStrike - FY2025-Q3: 115% CrowdStrike - FY2025-Q4: 112% CrowdStrike - FY-2025: 112% CrowdStrike - FY2021-Q2: 104% CrowdStrike - FY2021-Q3: 120% CrowdStrike - FY2021-Q4: 120% CrowdStrike - FY2022-Q1: 120% CrowdStrike - FY2022-Q2: 120% CrowdStrike - FY2022-Q3: 100% CrowdStrike - FY2023-Q1: 120% CrowdStrike - FY2026-Q4: 115% CrowdStrike - FY-2026: 115%

Zscaler hit a higher all-time peak (127% in FY-2021). Over 3 years, Zscaler is down -10pp; CrowdStrike is up +15pp.

Stat-by-stat

Metric Zscaler CrowdStrike
Latest NRR 115% 115%
All-time peak NRR 127% 125.3%
All-time low NRR 114% 100%
QoQ change +1pp +0pp
YoY change +0pp +0pp
3-year change -10pp +15pp
Disclosures tracked 22 17

Customer cohorts

MetricZscalerCrowdStrike
Total customers 9,400 16,325
Over $100K ARR - -
Over $1M ARR - -
Top-10 concentration - -
Average ACV - -
US revenue mix - -

Post-sales motion

MetricZscalerCrowdStrike
CS team size - -
Customers per CSM - -
Pricing model subscription hybrid
Renewal cadence annual annual
CSM coverage model account-named hybrid
Top customer exec Mike Rich -

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