Zscaler hit a higher all-time peak (127% in FY-2021).
| Metric | Zscaler | Palo Alto Networks |
|---|---|---|
| Latest NRR | 115% | 120% |
| All-time peak NRR | 127% | 120% |
| All-time low NRR | 114% | 119% |
| QoQ change | +0pp | +1pp |
| YoY change | +1pp | - |
| 3-year change | -10pp | - |
| Disclosures tracked | 23 | 3 |
| Metric | Zscaler | Palo Alto Networks |
|---|---|---|
| Total customers | 9,400 | 2,280 |
| Over $100K ARR | 4,003 | - |
| Over $1M ARR | 748 | 270 |
| Top-10 concentration | - | - |
| Average ACV | - | $1M |
| US revenue mix | 56% | 68% |
| Metric | Zscaler | Palo Alto Networks |
|---|---|---|
| Total RPO | $6.5B | $18.4B |
| Current RPO (12mo) | $3.0B | $8.3B |
| Multi-year contracts | - | - |
| Avg contract length | 48 mo | 36 mo |
| Subscription rev mix | - | 80% |
| New customers added | - | 110 |
| Metric | Zscaler | Palo Alto Networks |
|---|---|---|
| CS team size | - | 16,068 |
| Customers per CSM | - | - |
| Pricing model | subscription | hybrid |
| Renewal cadence | multi-year | multi-year |
| CSM coverage model | account-named | account-named |
| Top customer exec | - | - |
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