Integrations/Modjo

Modjo

Call Intelligence Augment customer context with call recordings and transcripts.

Modjo call recordings and transcripts become an extra source for building rich customer context. Every conversation is automatically analyzed so you always know what was promised, what was delivered, and what needs to happen next.

All metadata, including sentiment, topics, and key moments, feeds directly into your customer context. Simply connect Modjo and Cust processes everything automatically. Zero configuration required.

What you get

Conversation Analysis

Understand what was discussed in every customer meeting. Key topics, commitments, and concerns are extracted automatically from call transcripts.

Unified Customer Context

Transcripts, sentiment, topics, and call metadata merge into a single customer view. Every conversation enriches the full picture of each account.

Next-Step Recommendations

Based on what was discussed, Cust recommends what to do next. Follow up on promises, address concerns, and act on opportunities before they slip away.

How it works

1

Connect Modjo

Simply connect your Modjo workspace to Cust. Zero configuration needed. Transcripts and recordings begin flowing automatically within minutes.

2

Automatic matching

Cust automatically matches conversations to the right accounts and calendar events. No manual mapping or setup required.

3

Context and next steps

Every conversation builds richer customer context throughout the lifecycle. Cust surfaces what was promised, what was delivered, and recommends what needs to happen next.

Ready to enrich your customer context with Modjo?

See how call recordings and transcripts become actionable customer intelligence. Connect in minutes, zero configuration required.

Book a Demo

Need help? Contact us at [email protected]