Currently at all-time peak NRR of 115%.
Alkami is above the Fintech SaaS Public median by +3pp (cell median: 112%)
Alkami (ALKT) is a fintech saas company at the public stage. As of its most recent disclosure (FY-2025), Alkami reported a Net Revenue Retention rate of 115% - a strong result for B2B SaaS at this segment.
Alkami is currently at or near its all-time NRR peak.
Within its peer set (fintech saas companies at public stage in the $500k+ acv band), Alkami's NRR is roughly in line with the cell median of 112%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Health scores, usage, and time-to-value when disclosed.
Revenue, ARR, and team-size denominators for the productivity ratios.
CS team segments: Strategic · Enterprise · Mid-Market · SMB
Education programs: April client conference
Customer Advisory Board: Yes
Top customer exec: Nathaniel - Chief Revenue Officer (since 2025)
Computed from the data above. Shows where value comes from and where leakage hides.
Named CS initiatives across recent disclosures (newest first).
Integration of digital banking, account origination, and data and marketing platforms.
"Part of the MANTL acquisition thesis was the creation of the Alkami Digital Sales & Service Platform, or DSSP."
AI-native, closed-loop development agent for prompt-driven deployment of SDK.
"This agent will enable prompt-driven deployment of our SDK, and what used to take clients months will now take days."
Integration of digital banking, onboarding, and data/marketing technologies.
"The design work of our digital sales and service platform... is complete."
New development team dedicated to doubling partner onboarding capacity.
"created a new development team dedicated to our partner ecosystem"
Challenges acknowledged by management. Useful peer signals - your team is probably not alone.
Third-party vendor doubled license costs, impacting margins.
"We've had a third-party vendor that we run their database who just doubled our license cost."
Bundled implementations take longer (12 months) than standalone products (6 months).
"we've been modeling slightly longer implementation cycles, kind of closer to that 12-month period"
Timing of implementations depends on customer preference, causing quarterly dislocations.
"the schedule of when we're doing the implementations depends a lot on when the customer wants"
Curated quotes about customer outcomes, retention, renewals.
"Our success in bringing previous clients onto the platform is creating confidence in the market."
"In the second half, 58% of new digital banking deals resulted in DSSP clients, and our win rates against all our competitors improved."
"In 2025, we churned less than 1% of our digital banking ARR. For 2026, we currently expect to churn four digital banking clients, which again represents less than 1% of ARR."
Side-by-side NRR, customer cohorts, commercial structure, and CS motion.
Alkami appears on 3 of our retention leaderboards.
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| Period | NRR | GRR | Source type | Filing |
|---|---|---|---|---|
| FY-2025 | 115% | - | 10-K | source ↗ |
Generate a live retention report against Alkami and your full peer cell. Ungated. Downloadable as PDF.