cust.co / Compare / Global-e Online vs Alkami

Global-e Online vs Alkami - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Fintech SaaS. Both at Public stage.

Global-e Online leads by +7pp on latest NRR (122% vs 115%).

NRR over time

114%116%119%121%123% FY-2024FY2025-Q4FY-2025 NRR Global-e Online Alkami Global-e Online - FY-2024: 119% Global-e Online - FY2025-Q4: 122% Global-e Online - FY-2025: 122% Alkami - FY-2025: 115%

Global-e Online hit a higher all-time peak (122% in FY2025-Q4).

Stat-by-stat

Metric Global-e Online Alkami
Latest NRR 122% 115%
All-time peak NRR 122% 115%
All-time low NRR 119% 115%
QoQ change +0pp -
YoY change - -
3-year change - -
Disclosures tracked 3 1

Customer cohorts

MetricGlobal-e OnlineAlkami
Total customers 1,404 1,000
Over $100K ARR - -
Over $1M ARR - -
Top-10 concentration - -
Average ACV - -
US revenue mix 12% 100%

Commercial structure

MetricGlobal-e OnlineAlkami
Total RPO - $1.7B
Current RPO (12mo) - $853M
Multi-year contracts - -
Avg contract length - 70 mo
Subscription rev mix 47.9% 95.8%
New customers added 148 6

Post-sales motion

MetricGlobal-e OnlineAlkami
CS team size - 40
Customers per CSM - -
Pricing model hybrid subscription
Renewal cadence multi-year multi-year
CSM coverage model - account-named
Top customer exec - -

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