Gross Retention excludes expansion - it shows pure churn / contraction loss. The gap between NRR and GRR is the expansion lift.
Peak NRR of 135% in FY2023-Q3. Latest is 110% - that's -25pp from peak.
SentinelOne is above the Security Public median by +0pp (cell median: 110%)
SentinelOne (S) is a security company at the public stage. As of its most recent disclosure (FY2028-Q1), SentinelOne reported a Net Revenue Retention rate of 110% - a mid-pack result for B2B SaaS at this segment.
SentinelOne's NRR peaked at 135% in FY2023-Q3, 25pp above today's level.
Within its peer set (security companies at public stage in the $25k-$100k acv band), SentinelOne's NRR is roughly in line with the cell median of 110%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Logo flow per period (count-side complement to dollar-based NRR).
Revenue, ARR, and team-size denominators for the productivity ratios.
CS team segments: Strategic · Enterprise · Mid-market · Federal
Computed from the data above. Shows where value comes from and where leakage hides.
Named CS initiatives across recent disclosures (newest first).
Dynamic licensing model allowing customers to adopt platform solutions dynamically and experiment with modules.
"On SentinelOne Flex, we're seeing strong momentum as customers adopt the Singularity Platform dynamically."
New suite of managed services combining agentic AI and Google threat intelligence with elite analysts.
"we introduced the new Wayfinder Threat Detection and Response suite of managed services"
Reimagined program for MSSPs, incident responders, VARs, and technology partners with streamlined tiering.
"In Q1, we launched PartnerOne, an entirely reimagined program for MSSPs, incident responders, VARs..."
Integrated solution for cloud workload, posture management, detection, and data security.
"In Q1, we also introduced the unified cloud security suite, bringing together cloud workload and runtime protection..."
Challenges acknowledged by management. Useful peer signals - your team is probably not alone.
Unpredictable macro environment influencing deal timing and sales cycles.
"The environment, as you can see throughout this entire earnings cycle, is a bit unpredictable."
Heightened macro uncertainty in April led to elongated sales cycles and paused spending decisions.
"we observed elongated sales cycles as certain customers paused their spending decisions, impacting our Q1 net new ARR"
Near-term uncertainty around federal budget allocation and spending persists.
"While near-term uncertainty around federal budget allocation and spending persists, our broader pipeline..."
Curated quotes about customer outcomes, retention, renewals.
"We maintained healthy expansion rates with our existing customer base."
"Contract duration for both new and existing customers expanded year-over-year in Q1."
"Our net retention rate remains strong and well into expansionary territory, driven by customer adoption of our broader platform solutions."
"Our ARR per customer reached a new company record, highlighting our broader platform adoption and increase in average deal sizes."
Side-by-side NRR, customer cohorts, commercial structure, and CS motion.
SentinelOne appears on 3 of our retention leaderboards.
Free to embed on your blog or board deck. Includes a small backlink to cust.co.
Or grab the data: JSON API →
| Period | NRR | GRR | Source type | Filing |
|---|---|---|---|---|
| FY2028-Q1 | 110% | - | 10-K | source ↗ |
| FY2026-Q4 | 109% | 96% | earnings-call-transcript | source ↗ |
| FY2026-Q3 | 79% | - | earnings-call-transcript | source ↗ |
| FY2025-Q4 | 110% | - | earnings-call-transcript | source ↗ |
| FY2024-Q2 | 130% | - | 10-K | source ↗ |
| FY2024-Q1 | 130% | - | 10-Q-mdna | source ↗ |
| FY2023-Q3 | 135% | - | 10-Q-mdna | source ↗ |
| FY2023-Q2 | 124% | - | 10-Q-mdna | source ↗ |
| FY-2022 | 129% | - | 10-K | source ↗ |
| FY2022-Q2 | 129% | - | 10-Q-mdna | source ↗ |
| FY2022-Q1 | 97% | 97% | 10-Q-mdna | source ↗ |
Generate a live retention report against SentinelOne and your full peer cell. Ungated. Downloadable as PDF.