Gross Retention excludes expansion - it shows pure churn / contraction loss. The gap between NRR and GRR is the expansion lift.
Currently at all-time peak NRR of 100.0%.
RingCentral is above the Customer Engagement Public median by +2.0pp (cell median: 98%)
RingCentral (RNG) is a customer engagement company at the public stage. As of its most recent disclosure (FY2025-Q4), RingCentral reported a Net Revenue Retention rate of 100.0% - a mid-pack result for B2B SaaS at this segment.
RingCentral is currently at or near its all-time NRR peak.
Within its peer set (customer engagement companies at public stage in the $25k-$100k acv band), RingCentral's NRR is roughly in line with the cell median of 98%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Health scores, usage, and time-to-value when disclosed.
Computed from the data above. Shows where value comes from and where leakage hides.
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