Bandwidth hit a higher all-time peak (126% in FY-2020).
| Metric | Bandwidth | RingCentral |
|---|---|---|
| Latest NRR | 102% | 100% |
| All-time peak NRR | 126% | 100% |
| All-time low NRR | 98% | 99% |
| QoQ change | +4pp | +0pp |
| YoY change | -10pp | - |
| 3-year change | -24pp | - |
| Disclosures tracked | 19 | 3 |
| Metric | Bandwidth | RingCentral |
|---|---|---|
| Total customers | - | 500,000 |
| Over $100K ARR | - | - |
| Over $1M ARR | - | - |
| Top-10 concentration | - | 10% |
| Average ACV | $200,000 | - |
| US revenue mix | 87% | 88% |
| Metric | Bandwidth | RingCentral |
|---|---|---|
| Total RPO | - | - |
| Current RPO (12mo) | - | - |
| Multi-year contracts | - | - |
| Avg contract length | - | - |
| Subscription rev mix | 26% | 96.7% |
| New customers added | - | - |
| Metric | Bandwidth | RingCentral |
|---|---|---|
| CS team size | - | 2,000 |
| Customers per CSM | - | - |
| Pricing model | hybrid | subscription |
| Renewal cadence | multi-year | multi-year |
| CSM coverage model | - | hybrid |
| Top customer exec | - | Kira Makagon |
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