cust.co / Leaderboards / ARR per CSM

ARR per CSM

Approximate CSM productivity. Higher numbers can mean great efficiency — or under-staffed CS teams. Read with NRR alongside.

Not enough data yet for this ranking.

This leaderboard tracks arr/csm which requires multiple periods of disclosure per company. As more quarters land, this page populates.

In the meantime, here are the 20 companies we currently track, sorted by latest NRR:

#CompanyVerticalStageLatest NRRPeriodHistory
1 CoreWeave CRWV AI Infrastructure Public 168.0% FY2025-Q4
2 Palantir PLTR AI Infrastructure Public 150.0% FY2026-Q1
3 DLocal DLO Fintech SaaS Public 145.0% FY2025-Q4
4 Snowflake SNOW AI Infrastructure Public 125.0% FY2026-Q4
5 Intapp INTA Legal SaaS Public 123.0% FY2026-Q3
6 Global-e Online GLBE Fintech SaaS Public 122.0% FY-2025
7 MongoDB MDB AI Infrastructure Public 121.0% FY2026-Q4
8 Cloudflare NET Security Public 120.0% FY2025-Q4
9 Atlassian TEAM Collaboration Software Public 120.0% FY2026-Q3
10 Palo Alto Networks PANW Security Public 119.0% FY2026-Q2
11 GitLab GTLB Dev Tools Public 118.0% FY-2026
12 Compass COMP Real Estate SaaS Public 118.0% FY2025-Q4
13 JFrog FROG Dev Tools Public 117.0% FY-2026
14 Guardant Health GH Healthcare SaaS Public 117.0% FY2023-Q4
15 OptimizeRx OPRX Healthcare SaaS Public 116.0% FY2025-Q4
16 Cellebrite CLBT Security Public 116.0% FY2024-Q3
17 Zscaler ZS Security Public 115.0% FY2026-Q1
18 CrowdStrike CRWD Security Public 115.0% FY-2026
19 GoDaddy GDDY Dev Tools Public 115.0% FY2023-Q4
20 Samsara IOT Dev Tools Public 115.0% FY2026-Q4

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