cust.co / Compare / RingCentral vs 8x8

RingCentral vs 8x8 - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Customer Engagement. Both at Public stage.

RingCentral (RNG)
100%
FY2025-Q4 · Customer Engagement
vs
8x8 (EGHT)
100%
FY2026-Q1 · Customer Engagement
RingCentral and 8x8 are essentially tied at 100% NRR.

NRR over time

99%99%100%100%100% FY2025-Q3FY2025-Q4FY2026-Q1 NRR RingCentral 8x8 RingCentral - FY2025-Q3: 99% RingCentral - FY2025-Q4: 100% 8x8 - FY2025-Q4: 100% 8x8 - FY2026-Q1: 100%

Stat-by-stat

Metric RingCentral 8x8
Latest NRR 100% 100%
All-time peak NRR 100% 100%
All-time low NRR 99% 100%
QoQ change +1pp +0pp
YoY change - -
3-year change - -
Disclosures tracked 2 2

Customer cohorts

MetricRingCentral8x8
Total customers 500,000 -
Over $100K ARR - -
Over $1M ARR - -
Top-10 concentration - -
Average ACV - -
US revenue mix 88% -

Commercial structure

MetricRingCentral8x8
Total RPO - -
Current RPO (12mo) - -
Multi-year contracts - -
Avg contract length - -
Subscription rev mix 96.6% -
New customers added - -

Post-sales motion

MetricRingCentral8x8
CS team size - -
Customers per CSM - -
Pricing model - hybrid
Renewal cadence - annual
CSM coverage model - -
Top customer exec - Stephen Hamill

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