Peak NRR of 120% in FY2025-Q4. Latest is 115% - that's -5pp from peak.
Samsara is above the Dev Tools Public median by +0pp (cell median: 115%)
Samsara (IOT) is a dev tools company at the public stage. As of its most recent disclosure (FY2027-Q1), Samsara reported a Net Revenue Retention rate of 115% - a strong result for B2B SaaS at this segment.
Samsara's NRR peaked at 120% in FY2025-Q4, 5pp above today's level.
Within its peer set (dev tools companies at public stage in the $25k-$100k acv band), Samsara's NRR is roughly in line with the cell median of 115%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Health scores, usage, and time-to-value when disclosed.
When the company breaks NRR/GRR by segment, geography, or customer size cohort.
| NRR by ARR cohort | over 100k: 120% | smb: 115% |
|---|
Logo flow per period (count-side complement to dollar-based NRR).
Revenue, ARR, and team-size denominators for the productivity ratios.
Forward-booked revenue by maturity. Renewal pipeline visibility.
CS team segments: Strategic · Enterprise · Mid-Market · SMB
CSM model: account-named
Education programs: Go Beyond event
Customer Advisory Board: Yes
Computed from the data above. Shows where value comes from and where leakage hides.
Named CS initiatives across recent disclosures (newest first).
An open ecosystem with over 350 integrations enabling data synchronization across ERP and other applications.
"We have also built an expansive open ecosystem with over 350 integrations, enabling data synchronization..."
First AI agent that delivers automated safety outcomes and real-time voice coaching.
"we're excited to announce our very first AI agent, the AI Safety Coach."
A form factor five times smaller than the original Asset Tag for handheld tools.
"we are introducing the all-new Asset Tag XS, a form factor five times smaller than our original Asset Tag."
Launched automated coaching, group coaching, and workflow automations to help customers scale coaching programs.
"We recently launched new AI-powered coaching features: automated coaching, group coaching, and workflow automations."
New feature for European customers using in-cab audio alerts to prevent driving time infringements.
"At Go Beyond UK, we announced a new feature for our European customers, Samsara Smart Compliance."
Program to install Samsara hardware into trucks before customers buy them via OEM partnerships.
"announced a pre-delivery installation program to get your hardware into trucks before customers buy them"
New gamification tools including streaks, milestones, and personalized kudos to drive employee engagement.
"recently launched new positive recognition tools within the Samsara platform. This includes streaks and milestones"
A templatized program to help customers transition from legacy providers, including contract buyouts.
"This program is kind of making that a little more templatized, making it an easier on-ramp."
Challenges acknowledged by management. Useful peer signals - your team is probably not alone.
Inflationary pressure, interest rate increases, and supply chain challenges impacting customer spending.
"U.S. and global market and economic conditions have been, and continue to be, disrupted and volatile..."
Inflationary pressure, supply chain disruptions, and geopolitical tensions affecting customer spending.
"Unfavorable conditions in the economy... may negatively affect the growth of our business and our results of operations."
Increase in memory and NAND storage prices impacting supply chain costs.
"We're definitely seeing some increase in memory. For us, it's more on the storage side, the more on the NAND side"
Larger enterprise deals have longer and less predictable sales cycles, introducing variability into quarterly ARR.
"larger deals have inherently longer and less predictable sales cycles, which could introduce more variability"
High employee turnover and labor shortages in frontline worker roles.
"challenges they're facing, including... employee churn."
Liberation Day tariff announcements caused elongated sales cycles for large deals.
"experienced a few elongated sales cycles in Q1 following Liberation Day"
Curated quotes about customer outcomes, retention, renewals.
"Strong multi-product adoption like this helped us achieve our target dollar-based net retention rate of approximately 115%"
"The cost of sale on a renewed dollar of ACV is lower than it is when we first land that customer."
"The renewal rates have been very strong. They're embedded in the net retention rate metrics that I gave."
"A big chunk of our business comes from expansions... we expect expansions to continue to be an important growth driver"
"95% of surveyed drivers agreed that coaching positively impacts their habits on the road. This shows the importance of technology to identify risk."
"More than 50% of our core customers and more than two-thirds of our large customers are using a non-vehicle-based application."
Side-by-side NRR, customer cohorts, commercial structure, and CS motion.
Samsara appears on 4 of our retention leaderboards.
Free to embed on your blog or board deck. Includes a small backlink to cust.co.
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| Period | NRR | GRR | Source type | Filing |
|---|---|---|---|---|
| FY2027-Q1 | 115% | - | earnings-call-transcript | source ↗ |
| FY2026-Q4 | 115% | - | earnings-call-transcript | source ↗ |
| FY2026-Q3 | 115% | - | earnings-call-transcript | source ↗ |
| FY2026-Q2 | 115% | - | earnings-call-transcript | source ↗ |
| FY2026-Q1 | 115% | - | earnings-call-transcript | source ↗ |
| FY2025-Q4 | 120% | - | earnings-call-transcript | source ↗ |
| FY2025-Q3 | 115% | - | earnings-call-transcript | source ↗ |
Generate a live retention report against Samsara and your full peer cell. Ungated. Downloadable as PDF.