What is Zoom's current Net Revenue Retention rate?

Zoom (ZM) most recently reported a Net Revenue Retention of 98.0% for FY2025-Q2.

What is Zoom's all-time peak NRR?

Zoom's peak Net Revenue Retention was 98.0%, reported in FY2025-Q2.

Where is Zoom's NRR data sourced from?

Every figure on this page is extracted from Zoom's SEC filings (10-Q, 10-K) and quarterly earnings press releases, then verified by a human reviewer against the original source. See cust.co/methodology/ for full details.

How does Zoom's NRR compare to its peers?

Zoom's most recent NRR (98.0%) is -9.0pp versus the median of 107% for Customer Engagement Public companies in the $25K-$100K ACV segment.

cust.co / Companies / Zoom (ZM)

Zoom NRR

Name: Zoom Net Revenue Retention Time Series
Creator: Cust
License: https://cust.co/terms/

Net Revenue Retention history for Zoom (ZM) - Customer Engagement, Public stage. Sourced from SEC filings and earnings releases.

Customer Engagement Public $25K-$100K ACV hybrid

Latest NRR · FY2025-Q2

98.0%

All-time peak

98.0%

FY2025-Q2

All-time low

98.0%

FY2025-Q2

Disclosures tracked

since FY2025-Q2

Full NRR history

Currently at all-time peak NRR of 98.0%.

Zoom is below the Customer Engagement Public median by -9.0pp (cell median: 107%)

What the data shows

Zoom (ZM) is a customer engagement company at the public stage. As of its most recent disclosure (FY2025-Q2), Zoom reported a Net Revenue Retention rate of 98.0% - a below-average result for B2B SaaS at this segment.

Zoom is currently at or near its all-time NRR peak.

Within its peer set (customer engagement companies at public stage in the $25k-$100k acv band), Zoom's NRR is below the cell median of 107%. Compare against the full peer cell aggregate for distribution and top performers.

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Every disclosure

Period	NRR	GRR	Source type	Filing
FY2025-Q2	98.0%	-	10-Q-mdna	source ↗

Last verified disclosure: 2024-07-31 · Report an inaccuracy → · How we verify →

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