Bandwidth hit a higher all-time peak (126% in FY-2020).
| Metric | Bandwidth | Zoom |
|---|---|---|
| Latest NRR | 102% | 99% |
| All-time peak NRR | 126% | 99% |
| All-time low NRR | 98% | 98% |
| QoQ change | +4pp | +1pp |
| YoY change | -10pp | +1pp |
| 3-year change | -24pp | - |
| Disclosures tracked | 19 | 11 |
| Metric | Bandwidth | Zoom |
|---|---|---|
| Total customers | - | 192,600 |
| Over $100K ARR | - | 4,468 |
| Over $1M ARR | - | - |
| Top-10 concentration | - | - |
| Average ACV | $200,000 | - |
| US revenue mix | 87% | 72.1% |
| Metric | Bandwidth | Zoom |
|---|---|---|
| Total RPO | - | $4.3B |
| Current RPO (12mo) | - | $2.4B |
| Multi-year contracts | - | - |
| Avg contract length | - | - |
| Subscription rev mix | 26% | - |
| New customers added | - | - |
| Metric | Bandwidth | Zoom |
|---|---|---|
| CS team size | - | - |
| Customers per CSM | - | - |
| Pricing model | hybrid | subscription |
| Renewal cadence | multi-year | multi-year |
| CSM coverage model | - | hybrid |
| Top customer exec | - | - |
Compute yours in 30 seconds. Get a live retention report showing where you stack up, your expansion gap, and which public companies sit closest to your numbers.