Gross Retention excludes expansion - it shows pure churn / contraction loss. The gap between NRR and GRR is the expansion lift.
Currently at all-time peak NRR of 90.0%.
ZoomInfo is below the Sales & Marketing Tech Public median by -7.0pp (cell median: 97%)
ZoomInfo (ZI) is a sales & marketing tech company at the public stage. As of its most recent disclosure (FY2025-Q4), ZoomInfo reported a Net Revenue Retention rate of 90.0% - a below-average result for B2B SaaS at this segment.
ZoomInfo is currently at or near its all-time NRR peak.
Within its peer set (sales & marketing tech companies at public stage in the $25k-$100k acv band), ZoomInfo's NRR is below the cell median of 97%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Logo flow per period (count-side complement to dollar-based NRR).
Forward-booked revenue by maturity. Renewal pipeline visibility.
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| Period | NRR | GRR | Source type | Filing |
|---|---|---|---|---|
| FY2025-Q4 | 90.0% | - | earnings-call-transcript | source ↗ |
| FY2025-Q3 | 90.0% | - | earnings-call-transcript | source ↗ |
| FY2025-Q1 | 87.0% | - | earnings-call-transcript | source ↗ |
| FY2024-Q4 | 87.0% | - | earnings-call-transcript | source ↗ |
| FY2024-Q3 | 85.0% | - | earnings-call-transcript | source ↗ |
| FY2024-Q2 | 85.0% | - | earnings-call-transcript | source ↗ |
| FY2025-Q2 | 89.0% | - | earnings-call-transcript | source ↗ |
| FY2023-Q2 | 90.0% | - | earnings-call-transcript | source ↗ |
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