Currently at all-time peak NRR of 88.5%.
Strategic Education is below the Collaboration Software Public median by -7.5pp (cell median: 96%)
Strategic Education (STRA) is a collaboration software company at the public stage. As of its most recent disclosure (FY2025-Q4), Strategic Education reported a Net Revenue Retention rate of 88.5% - a below-average result for B2B SaaS at this segment.
Strategic Education is currently at or near its all-time NRR peak.
Within its peer set (collaboration software companies at public stage in the $5k-$25k acv band), Strategic Education's NRR is below the cell median of 96%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Health scores, usage, and time-to-value when disclosed.
Logo flow per period (count-side complement to dollar-based NRR).
Revenue, ARR, and team-size denominators for the productivity ratios.
Support tiers: higher-touch employer support model · standard tuition discount program · all-inclusive Degrees at Work program
CS team segments: U.S. Higher Education · Australia and New Zealand (ANZ) · Education Technology Services (ETS)
CSM model: account-named
Education programs: Sophia Learning · Strayer University's Degrees at Work
Computed from the data above. Shows where value comes from and where leakage hides.
Named CS initiatives across recent disclosures (newest first).
Full-service education benefits administration solution for employers
"Workforce Edge, a full-service education benefits administration solution for employers"
Increase in Workforce Edge revenue from new employer partnerships.
"primarily due to an increase in Workforce Edge revenue from new employer partnerships"
Implementing AI and technological enablements to drive productivity and margin expansion.
"further implementing our AI and other productivity-enabling systems... being implemented a little faster than expected"
Automation of transcript intake and evaluation and inquiry distribution to enrollment counselors.
"Our ongoing AI-driven productivity improvements across the portfolio resulted in approximately $30 million of expense reductions"
Leveraging technology and AI to remake the expense base and save $100M by 2027.
"we're in the midst of a pretty aggressive productivity initiative that's designed to essentially remake our entire expense base"
Onboarding a large employer partnership to migrate employees onto the platform.
"we're in the midst of that onboarding... we've seen significant revenue growth specifically from that partner"
Shifting focus to the Australian domestic market due to international student visa restrictions.
"we are optimistic about our pivot to focusing primarily on the Australian domestic market"
Expansion of decade-long relationship into an all-inclusive partnership enabling employees to earn degrees at no cost.
"relationship with Best Buy... has expanded into an all-inclusive partnership with Strayer University"
Challenges acknowledged by management. Useful peer signals - your team is probably not alone.
Australian government Ministerial Direction 111 seeking to limit international student numbers.
"Ministerial Direction 111, which seeks to limit the number of international students"
The Company experienced a cybersecurity incident on February 25, 2026.
"The Company experienced a cybersecurity incident on February 25, 2026"
Ministerial Direction 111 seeks to limit the number of international students.
"Ministerial Direction 111, which seeks to limit the number of international students"
Australian government proposed legislation seeking to limit international student enrollment.
"largely due to constraints on international enrollment"
Regulatory caps and increased friction in visa approvals slowing international enrollment.
"the Australian government has begun to slow down visa approvals, even when you're below your cap"
Ongoing weakness in undergraduate unaffiliated enrollment due to shifted marketing focus.
"ongoing weakness in predominantly Strayer's undergraduate unaffiliated enrollment"
Curated quotes about customer outcomes, retention, renewals.
"Student retention in U.S. Higher Education remained stable at approximately 87%."
"Our objective is to drive down the cost of the education for our students."
"Persistence is stable. I'd say it was probably up slightly in the first quarter. We've seen multi-year gains."
"The strength at Sophia is both reflected in the strength of its product. It has a very high Net Promoter Score."
"Workforce Edge continues to perform exceptionally well and now has 80 total corporate partnerships collectively employing more than 3.8 million employees."
"This research emphasizes the importance of investing in employees' growth and making continuous education a key part of strategies to retain talent."
Side-by-side NRR, customer cohorts, commercial structure, and CS motion.
Strategic Education appears on 1 of our retention leaderboards.
Free to embed on your blog or board deck. Includes a small backlink to cust.co.
Or grab the data: JSON API →
Generate a live retention report against Strategic Education and your full peer cell. Ungated. Downloadable as PDF.