cust.co / NRR Benchmark / Collaboration Software · Public · $5K-$25K ACV

Collaboration Software NRR Benchmark

Median Net Revenue Retention for Public Collaboration Software companies in the $5K-$25K ACV band.

Latest median NRR (FY2026-Q4)
96.0%
- flat QoQ
-3.4pp vs FY2025-Q2
3 companies
16 verified disclosures
P25–P75: 96% – 111%

NRR over time

89%96%102%109%115% FY2024-Q3FY2024-Q4FY2025-Q1FY2025-Q2FY2026-Q2FY2026-Q4 Median NRR FY2024-Q3 — 111% (MNDY) FY2025-Q3 — 104% (ASAN, MNDY) FY2024-Q4 — 112% (MNDY) FY2025-Q4 — 96% (ASAN, MNDY, STRA) FY2025-Q1 — 100% (MNDY, STRA) FY2026-Q1 — 95% (ASAN) FY2025-Q2 — 99% (MNDY, STRA) FY-2025 — 111% (MNDY) FY2026-Q2 — 96% (ASAN) FY2026-Q3 — 96% (ASAN) FY2026-Q4 — 96% (ASAN)

Each point is the median of verified disclosures for that fiscal quarter. Contributors disclosed in: FY2024-Q3 (MNDY) · FY2025-Q3 (ASAN, MNDY) · FY2024-Q4 (MNDY) · FY2025-Q4 (ASAN, MNDY, STRA) · FY2025-Q1 (MNDY, STRA) · FY2026-Q1 (ASAN) · FY2025-Q2 (MNDY, STRA) · FY-2025 (MNDY) · FY2026-Q2 (ASAN) · FY2026-Q3 (ASAN) · FY2026-Q4 (ASAN).

Median GRR (gross retention) in FY2026-Q4: - - the gap to NRR (96.0%) shows how much expansion is lifting the retention number.

Distribution - where do companies fall?

Each bar = a 5-percentage-point band. Hover for the companies in that band.

1 companies in 85%–90%: STRA11 companies in 95%–100%: ASAN11 companies in 105%–110%: MNDY1 60%80%100%120%140%160%180% median 96%

Latest verified NRR per company. Run the calculator to see where you'd land on this distribution.

Top performers in this cell

  1. #1 monday.com MNDY 111.0% FY-2025
  2. #2 Asana ASAN 96.0% FY2026-Q4
  3. #3 Strategic Education STRA 88.5% FY2025-Q4

What this means

Collaboration Software · Public stage - NRR captures how much your existing customers grow versus shrink, before any new logos. Top performers expand existing accounts faster than they lose them, compounding ARR even if new sales slow.

The expansion gap is real: median sits at 96% while the 75th-percentile peer is at 111% - a 15.0pp spread between average and top-quartile performance. Compute your own NRR to see where you fall.

Related cells

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