Gross Retention excludes expansion - it shows pure churn / contraction loss. The gap between NRR and GRR is the expansion lift.
Peak NRR of 108.0% in FY2022-Q1. Latest is 100.0% - that's -8.0pp from peak.
Box is above the Collaboration Software Public median by +0.0pp (cell median: 100%)
Box (BOX) is a collaboration software company at the public stage. As of its most recent disclosure (FY2025-Q1), Box reported a Net Revenue Retention rate of 100.0% - a mid-pack result for B2B SaaS at this segment.
Box's NRR peaked at 108.0% in FY2022-Q1, 8pp above today's level.
Within its peer set (collaboration software companies at public stage in the $25k-$100k acv band), Box's NRR is roughly in line with the cell median of 100%. Compare against the full peer cell aggregate for distribution and top performers.
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