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Box NRR

Net Revenue Retention history for Box (BOX) - Collaboration Software, Public stage. Sourced from SEC filings and earnings releases.

Collaboration Software Public $25K-$100K ACV sales-led
Latest NRR · FY2025-Q1
100.0%
All-time peak
108.0%
FY2022-Q1
All-time low
100.0%
FY2021-Q3
Disclosures tracked
7
since FY2021-Q1
QoQ flat
YoY ▼ 3.0pp

NRR vs GRR over time

0%31%62%93%124% FY2021-Q1FY2021-Q3FY2021-Q4FY2022-Q1FY2023-Q1FY2024-Q1FY2025-Q1 Retention NRR (incl. expansion) GRR (excl. expansion) NRR — FY2021-Q1: 103% NRR — FY2021-Q3: 100% NRR — FY2021-Q4: 103% NRR — FY2022-Q1: 108% NRR — FY2023-Q1: 100% NRR — FY2024-Q1: 100% NRR — FY2025-Q1: 100% GRR — FY2021-Q1: 0% GRR — FY2021-Q3: 0% GRR — FY2021-Q4: 0% GRR — FY2022-Q1: 0% GRR — FY2023-Q1: 0% GRR — FY2024-Q1: 0% GRR — FY2025-Q1: 0%

Gross Retention excludes expansion - it shows pure churn / contraction loss. The gap between NRR and GRR is the expansion lift.

Peak NRR of 108.0% in FY2022-Q1. Latest is 100.0% - that's -8.0pp from peak.

Box is above the Collaboration Software Public median by +0.0pp (cell median: 100%)

What the data shows

Box (BOX) is a collaboration software company at the public stage. As of its most recent disclosure (FY2025-Q1), Box reported a Net Revenue Retention rate of 100.0% - a mid-pack result for B2B SaaS at this segment.

Box's NRR peaked at 108.0% in FY2022-Q1, 8pp above today's level.

Within its peer set (collaboration software companies at public stage in the $25k-$100k acv band), Box's NRR is roughly in line with the cell median of 100%. Compare against the full peer cell aggregate for distribution and top performers.

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Every disclosure

Period NRR GRR Source type Filing
FY2025-Q1 100.0% - 10-Q-mdna source ↗
FY2024-Q1 100.0% - 10-Q-mdna source ↗
FY2023-Q1 100.0% - 10-Q-mdna source ↗
FY2022-Q1 108.0% - 10-K source ↗
FY2021-Q4 103.0% - 10-Q-mdna source ↗
FY2021-Q3 100.0% - 10-Q-mdna source ↗
FY2021-Q1 103.0% - 10-Q-mdna source ↗

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