cust.co / Compare / Box vs Wix

Box vs Wix - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Collaboration Software. Both at Public stage.

Box and Wix are essentially tied at 105% NRR.

NRR over time

99%101%104%107%109% FY2021-Q1FY2022-Q1FY2024-Q4FY2025-Q3FY2026-Q1FY2026-Q4FY-2024 NRR Box Wix Box - FY2021-Q1: 103% Box - FY2021-Q3: 100% Box - FY2021-Q4: 103% Box - FY2022-Q1: 108% Box - FY2023-Q1: 100% Box - FY2024-Q1: 100% Box - FY2024-Q4: 101% Box - FY2025-Q1: 104% Box - FY2025-Q2: 102% Box - FY2025-Q3: 102% Box - FY-2025: 102% Box - FY2025-Q4: 102% Box - FY2026-Q1: 102% Box - FY2026-Q2: 103% Box - FY2026-Q3: 104% Box - FY2026-Q4: 104% Box - FY2027-Q1: 105% Wix - FY2024-Q4: 106% Wix - FY-2025: 105% Wix - FY2025-Q4: 105% Wix - FY-2024: 106%

Box hit a higher all-time peak (108% in FY2022-Q1).

Stat-by-stat

Metric Box Wix
Latest NRR 105% 105%
All-time peak NRR 108% 106%
All-time low NRR 100% 105%
QoQ change +1pp +0pp
YoY change +3pp -
3-year change +2pp -
Disclosures tracked 17 4

Customer cohorts

MetricBoxWix
Total customers 118,000 -
Over $100K ARR 2,000 -
Over $1M ARR - -
Top-10 concentration - -
Average ACV - $294
US revenue mix 62% 60%

Commercial structure

MetricBoxWix
Total RPO $1.6B -
Current RPO (12mo) $935M -
Multi-year contracts - -
Avg contract length - -
Subscription rev mix 95% 80%
New customers added - -

Post-sales motion

MetricBoxWix
CS team size - -
Customers per CSM - -
Pricing model subscription subscription
Renewal cadence multi-year annual
CSM coverage model hybrid -
Top customer exec - -

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