cust.co / Compare / Box vs monday.com

Box vs monday.com - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Collaboration Software. Both at Public stage.

monday.com leads by +5pp on latest NRR (110% vs 105%).

NRR over time

98%102%106%110%114% FY2021-Q1FY2022-Q1FY2024-Q4FY2025-Q3FY2026-Q1FY2026-Q4FY2024-Q3 NRR Box monday.com Box - FY2021-Q1: 103% Box - FY2021-Q3: 100% Box - FY2021-Q4: 103% Box - FY2022-Q1: 108% Box - FY2023-Q1: 100% Box - FY2024-Q1: 100% Box - FY2024-Q4: 101% Box - FY2025-Q1: 104% Box - FY2025-Q2: 102% Box - FY2025-Q3: 102% Box - FY-2025: 102% Box - FY2025-Q4: 102% Box - FY2026-Q1: 102% Box - FY2026-Q2: 103% Box - FY2026-Q3: 104% Box - FY2026-Q4: 104% Box - FY2027-Q1: 105% monday.com - FY2024-Q4: 112% monday.com - FY2025-Q1: 112% monday.com - FY2025-Q2: 111% monday.com - FY2025-Q3: 111% monday.com - FY-2025: 111% monday.com - FY2025-Q4: 110% monday.com - FY2026-Q1: 110% monday.com - FY2024-Q3: 111%

monday.com hit a higher all-time peak (112% in FY2024-Q4).

Stat-by-stat

Metric Box monday.com
Latest NRR 105% 110%
All-time peak NRR 108% 112%
All-time low NRR 100% 110%
QoQ change +1pp -1pp
YoY change +3pp -1pp
3-year change +2pp -
Disclosures tracked 17 8

Customer cohorts

MetricBoxmonday.com
Total customers 118,000 250,000
Over $100K ARR 2,000 -
Over $1M ARR - -
Top-10 concentration - -
Average ACV - -
US revenue mix 62% 65%

Commercial structure

MetricBoxmonday.com
Total RPO $1.6B -
Current RPO (12mo) $935M -
Multi-year contracts - -
Avg contract length - -
Subscription rev mix 95% -
New customers added - -

Post-sales motion

MetricBoxmonday.com
CS team size - -
Customers per CSM - -
Pricing model subscription hybrid
Renewal cadence multi-year annual
CSM coverage model hybrid account-named
Top customer exec - Adi Dhar

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