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Most CS-Heavy Sales Orgs

Lower AE:CSM ratio = more retention investment relative to net-new. The "we take CS seriously" leaderboard.

Not enough data yet for this ranking.

This leaderboard tracks ae : csm which requires multiple periods of disclosure per company. As more quarters land, this page populates.

In the meantime, here are the 20 companies we currently track, sorted by latest NRR:

#CompanyVerticalStageLatest NRRPeriodHistory
1 CoreWeave CRWV AI Infrastructure Public 155% FY2026-Q1 FY2023-Q4: 102%FY2025-Q4: 168%FY2026-Q1: 155%
2 DLocal DLO Fintech SaaS Public 152% FY2026-Q1 FY-2024: 140%FY2024-Q4: 140%FY2025-Q1: 144%FY2025-Q3: 149%FY2025-Q4: 145%FY-2025: 149%FY2026-Q1: 152%
3 Palantir PLTR AI Infrastructure Public 150% FY2026-Q1 FY2024-Q3: 118%FY2024-Q4: 63%FY2025-Q1: 66%FY2025-Q2: 128%FY2025-Q3: 134%FY2025-Q4: 139%FY2026-Q1: 150%
4 Snowflake SNOW AI Infrastructure Public 126% FY2027-Q1 FY2020-Q4: 160%FY2021-Q3: 160%FY-2021: 168%FY2021-Q4: 168%FY2022-Q1: 168%FY2022-Q2: 169%FY2022-Q3: 173%FY2022-Q4: 177%FY-2022: 178%FY2023-Q1: 174%FY2023-Q2: 171%FY2023-Q4: 158%FY2025-Q1: 129%FY2025-Q2: 128%FY2025-Q3: 127%FY2025-Q4: 126%FY-2025: 126%FY2026-Q1: 124%FY2026-Q2: 125%FY2026-Q3: 125%FY-2026: 125%FY2026-Q4: 125%FY2027-Q1: 126%
5 Intapp INTA Legal SaaS Public 123% FY2026-Q4 FY2024-Q1: 119%FY2024-Q2: 119%FY2025-Q3: 119%FY-2025: 120%FY2025-Q4: 120%FY2025-Q1: 121%FY2026-Q1: 121%FY2025-Q2: 124%FY2026-Q2: 124%FY2026-Q3: 123%FY2026-Q4: 123%
6 Datadog DDOG Dev Tools Public 122% FY2026-Q1 FY2019-Q2: 130%FY2019-Q3: 130%FY2020-Q1: 130%FY2020-Q2: 130%FY2020-Q3: 130%FY2021-Q1: 130%FY2021-Q2: 130%FY2021-Q3: 130%FY2024-Q1: 115%FY2024-Q2: 115%FY2024-Q3: 115%FY-2024: 118%FY2024-Q4: 118%FY2025-Q1: 118%FY2025-Q2: 120%FY2025-Q3: 120%FY-2025: 120%FY2025-Q4: 110%FY2026-Q1: 122%
7 Global-e Online GLBE Fintech SaaS Public 122% FY-2025 FY-2024: 119%FY2025-Q4: 122%FY-2025: 122%
8 MongoDB MDB AI Infrastructure Public 121% FY2027-Q1 FY2025-Q3: 120%FY2025-Q4: 119%FY2026-Q1: 119%FY2026-Q2: 119%FY2026-Q3: 120%FY2026-Q4: 121%FY2027-Q1: 121%
9 Atlassian TEAM Collaboration Software Public 120% FY2026-Q3 FY-2025: 120%FY2025-Q4: 120%FY2026-Q1: 120%FY2026-Q2: 120%FY2026-Q3: 120%
10 Palo Alto Networks PANW Security Public 120% FY2026-Q3 FY2025-Q4: 120%FY2026-Q2: 119%FY2026-Q3: 120%
11 Cloudflare NET Security Public 118% FY2026-Q1 FY2025-Q2025: 114%FY2019-Q1: 118%FY2019-Q2: 122%FY2019-Q3: 121%FY2020-Q1: 117%FY2020-Q2: 115%FY2020-Q3: 116%FY2021-Q1: 123%FY2021-Q2: 124%FY2021-Q3: 124%FY2022-Q1: 127%FY2024-Q1: 115%FY2024-Q2: 112%FY2024-Q3: 110%FY2024-Q4: 111%FY2025-Q1: 111%FY2025-Q2: 114%FY2025-Q3: 119%FY2025-Q4: 120%FY2026-Q1: 118%
12 Compass COMP Real Estate SaaS Public 118% FY2025-Q4
13 GitLab GTLB Dev Tools Public 117% FY2027-Q1 FY2021-Q3: 130%FY-2022: 130%FY2023-Q1: 130%FY-2023: 130%FY2024-Q1: 130%FY-2024: 130%FY2025-Q1: 129%FY2025-Q2: 126%FY2025-Q3: 124%FY-2025: 123%FY2025-Q4: 118%FY2026-Q1: 122%FY2026-Q2: 121%FY2026-Q3: 119%FY2026-Q4: 118%FY-2026: 118%FY2027-Q1: 117%
14 JFrog FROG Dev Tools Public 117% FY-2026 FY2020-Q1: 136%FY2020-Q2: 133%FY2021-Q4: 131%FY2023-Q2: 120%FY2024-Q3: 117%FY2024-Q4: 116%FY-2024: 116%FY2025-Q1: 116%FY2025-Q2: 118%FY2025-Q3: 118%FY2025-Q4: 119%FY-2025: 119%FY2026-Q1: 120%FY-2026: 117%
15 Guardant Health GH Healthcare SaaS Public 117% FY2023-Q4 FY-2023: 117%FY2023-Q4: 117%
16 Cellebrite CLBT Security Public 116% FY2024-Q3
17 Zscaler ZS Security Public 115% FY2026-Q3 FY2018-Q3: 125%FY-2018: 117%FY-2019: 118%FY2019-Q4: 120%FY-2020: 116%FY2020-Q4: 122%FY-2021: 127%FY-2022: 125%FY2023-Q2: 125%FY2023-Q3: 125%FY2023-Q4: 125%FY-2023: 121%FY2024-Q1: 125%FY2024-Q3: 116%FY-2024: 116%FY2024-Q4: 116%FY2025-Q1: 114%FY2025-Q2: 115%FY2025-Q3: 114%FY2025-Q4: 114%FY-2025: 114%FY2026-Q1: 115%FY2026-Q3: 115%
18 CrowdStrike CRWD Security Public 115% FY2026-Q4 FY2019-Q4: 100%FY2021-Q2: 104%FY2021-Q3: 120%FY2021-Q4: 120%FY2022-Q1: 120%FY2022-Q2: 120%FY2022-Q3: 100%FY-2022: 124%FY2023-Q1: 120%FY2023-Q4: 120%FY2024-Q1: 125%FY2025-Q1: 119%FY2025-Q3: 115%FY-2025: 112%FY2025-Q4: 112%FY2026-Q4: 115%
19 GoDaddy GDDY Dev Tools Public 115% FY2023-Q4 FY-2022: 93%FY-2023: 92%FY2023-Q4: 115%
20 Samsara IOT Dev Tools Public 115% FY2027-Q1 FY2025-Q3: 115%FY2025-Q4: 120%FY2026-Q1: 115%FY2026-Q2: 115%FY2026-Q3: 115%FY2026-Q4: 115%FY2027-Q1: 115%

How do you compare?

Compute your NRR free. Get a shareable rank.