Peak NRR of 105% in FY-2022. Latest is 102% - that's -3pp from peak.
Verisk Analytics is below the Fintech SaaS Public median by -5pp (cell median: 107%)
Verisk Analytics (VRSK) is a fintech saas company at the public stage. As of its most recent disclosure (FY-2023), Verisk Analytics reported a Net Revenue Retention rate of 102% - a mid-pack result for B2B SaaS at this segment.
Verisk Analytics's NRR peaked at 105% in FY-2022, 3pp above today's level. The most recent quarter lost 3pp QoQ.
Within its peer set (fintech saas companies at public stage in the $100k-$500k acv band), Verisk Analytics's NRR is below the cell median of 107%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Health scores, usage, and time-to-value when disclosed.
Logo flow per period (count-side complement to dollar-based NRR).
Revenue, ARR, and team-size denominators for the productivity ratios.
Forward-booked revenue by maturity. Renewal pipeline visibility.
Support tiers: Standard · Premier · Strategic
CS team segments: National carriers · Regional carriers · Top 20 carrier · Top 10 carrier
CSM model: account-named
Education programs: Emerging issues workshops
Customer Advisory Board: Yes
Computed from the data above. Shows where value comes from and where leakage hides.
Named CS initiatives across recent disclosures (newest first).
Deeper client engagement to support strong renewals and incremental growth opportunities.
"Strategic C-suite level engagement with clients further strengthened Verisk’s position... supporting strong renewals"
Modernization of core lines product including digital workflow tools, insights, and enhanced content delivery.
"The Reimagine program includes significant enhancements to our existing solutions; new digital workflow tools"
Acquired provider of producer licensing and onboarding to streamline insurance buying/selling workflows.
"completed the acquisition of SuranceBay, LLC... commitment to streamlining and automating the process"
Digitizing data and releasing new client-facing modules to enhance core offerings.
"In the first quarter, we released seven new client-facing modules... through our Reimagine initiative."
Expansion of the group focusing on the largest clients to improve engagement.
"expansion of our client strategy group, which focuses on our largest clients"
Next generation AI-enabled estimating product using agentic AI for content gathering.
"At the conference, we unveiled the next generation of our AI-enabled estimating products, XactGen."
Transitioning clients to a fully SaaS-based platform for property estimating and extreme event solutions.
"preparing for the transition to our fully SaaS-based Verisk Synergy Studio, creating a more durable partnership"
AI-powered solution for commercial property submissions, reducing decision time from days to minutes.
"we are in the early stages of a commercial introduction of Underwriting Assistant, our AI-powered solution"
Challenges acknowledged by management. Useful peer signals - your team is probably not alone.
Exceptionally low level of severe weather reduced demand for property claims tools.
"primary reason cited for the revenue shortfall was an "exceptionally low level of severe weather""
Increased competitive pressures in Personal Lines Auto business.
"Personal Lines Auto business also experienced increased competitive pressures, contributing to a decline"
Putative class action lawsuits alleging unauthorized collection and sharing of driver behavior data.
"The Complaints generally allege that the auto manufacturer Defendants collected consumers' driver behavior data"
Lawsuit alleging violations of Daniel's Law regarding disclosure of protected personal information.
"Atlas claims to be an "assignee" of claims of approximately 19,640 individuals who are "covered persons""
Carriers working to improve loss ratios due to inflation, impacting demand for underwriting solutions.
"Until premium pricing adjustments are fully implemented... some carriers are not yet spending as much as they have"
Complex contracting for AI governance and compliance is slowing down sales.
"we are seeing an extended sales cycle related to the more complex contracting to incorporate AI governance"
Curated quotes about customer outcomes, retention, renewals.
"The incremental value we have added is supporting stronger renewal growth. It's a proof point for how we're embedding AI"
"The resilience of our subscription revenue underscores the strength of our business model and the critical value"
"These stronger connections have allowed us to discuss with clients the value we bring to the ecosystem and have resulted in stronger renewals and improved sales outcomes."
"The extension of contract length is one that hasn't been a material change for our business, maybe a gradual change as our largest customers are looking for certainty in future price outcomes."
"The changes to our go-to-market strategy... enabled us to get ever closer to our clients, delivering better service."
"engagement and that value delivery has enabled us to deliver at the high end of the range... attrition has been lower."
Side-by-side NRR, customer cohorts, commercial structure, and CS motion.
Verisk Analytics appears on 1 of our retention leaderboards.
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