When do peers hire their next CSM? 17 (customer-count, team-size) data points.
| Company | Customers | CS team | Customers/CSM | NRR |
|---|---|---|---|---|
| Alkami | 313 | 40 | 8 | - |
| NCR Atleos | 400 | 8,000 | 0 | - |
| NCR Voyix | 400 | 8,000 | 0 | - |
| AppLovin | 600 | 20 | 30 | - |
| DoubleVerify | 1,000 | 227 | 4 | - |
| Sprinklr | 1,800 | 3,000 | 1 | 104% |
| Palo Alto Networks | 2,280 | 16,068 | 0 | 120% |
| RxSight | 2,500 | 200 | 13 | - |
| Varonis | 6,400 | 2,658 | 2 | - |
| Asure Software | 100,000 | 265 | 377 | - |
| Morningstar | 100,000 | 900 | 111 | - |
| PAR Technology | 100,000 | 200 | 500 | - |
| Progress Software | 100,000 | 523 | 191 | 100% |
| RingCentral | 500,000 | 2,000 | 250 | 100% |
| LegalZoom | 1,920,000 | 140 | 13714 | - |
| WebMD/Walgreens | 9,000,000 | 85,000 | 106 | - |
| GoDaddy | 20,000,000 | 5,700 | 3509 | - |