cust.co / CS Context / Multi-year contracts

Multi-year contract penetration across SaaS

What % of public SaaS bookings are multi-year? Median: 50% across 11 disclosing companies.

CompanyMulti-year %NRRVerticalAs of
Evolent Health EVH 90% - vertical-saas-healthcare 2025-12-31
CoStar Group CSGP 76% - vertical-saas-real-estate 2025-12-31
Domo DOMO 76% 96% ai-infra 2026-01-31
Riskified RSKD 50% - vertical-saas-financial-services 2025-03-31
Sprout Social SPT 50% - horizontal-sales-marketing 2026-03-31
Twilio TWLO 50% 107% customer-engagement 2024-12-31
ZoomInfo ZI 50% 90% horizontal-sales-marketing 2025-09-30
Procore PCOR 43% - vertical-saas-construction 2025-03-31
Guardant Health GH 42% - vertical-saas-healthcare 2023-12-31
LiveRamp RAMP 30% 107% horizontal-sales-marketing 2025-03-31
Blackbaud BLKB 20% - vertical-saas-public-sector 2026-03-31