cust.co / NRR Benchmark / HR Tech · Public · $25K-$100K ACV

HR Tech NRR Benchmark

Median Net Revenue Retention for Public HR Tech companies in the $25K-$100K ACV band.

Latest median NRR (FY-2025)
91%
- flat QoQ
+1pp vs FY2023-Q4
2 companies
9 verified disclosures
P25–P75: 90% – 98%

NRR over time

88%90%92%94%96%98%100% 100% FY22-Q3FY23-Q4FY24-Q4FY25 Median NRR FY2022-Q3 - 98% (PYCR) FY-2023 - 95% (PYCR, PAYC) FY2023-Q4 - 90% (PAYC) FY-2024 - 94% (PYCR, PAYC) FY2024-Q4 - 90% (PAYC) FY2025-Q4 - 91% (PAYC) FY-2025 - 91% (PAYC) 98% peak 91%
FY2022-Q3 → FY-2025

Each point is the median of verified disclosures for that fiscal quarter. Contributors disclosed in: FY2022-Q3 (PYCR) · FY-2023 (PYCR, PAYC) · FY2023-Q4 (PAYC) · FY-2024 (PYCR, PAYC) · FY2024-Q4 (PAYC) · FY2025-Q4 (PAYC) · FY-2025 (PAYC).

Median GRR (gross retention) in FY-2025: - - the gap to NRR (91%) shows how much expansion is lifting the retention number.

Distribution - where do companies fall?

Each bar = a 5-percentage-point band. Hover for the companies in that band.

1 companies in 90%–95%: PAYC11 companies in 95%–100%: PYCR1 60%80%100%120%140%160%180% median 91%

Latest verified NRR per company. Run the calculator to see where you'd land on this distribution.

Top performers in this cell

  1. #1 Paycor HCM PYCR 98% FY-2024
  2. #2 Paycom PAYC 91% FY-2025

What this means

HR Tech · Public stage - NRR captures how much your existing customers grow versus shrink, before any new logos. Top performers expand existing accounts faster than they lose them, compounding ARR even if new sales slow.

The expansion gap is real: the median company in this cell sits at 91% while the top 25% are at 98% - a 7pp spread between average and best-in-class. Compute your own NRR to see where you stack up.

Related cells

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