cust.co / NRR Benchmark / Fintech SaaS · Public · $25K-$100K ACV

Fintech SaaS NRR Benchmark

Median Net Revenue Retention for Public Fintech SaaS companies in the $25K-$100K ACV band.

Latest median NRR (FY-2025)
105.5%
▼ 8.5pp QoQ
-19.5pp vs FY-2023
3 companies
18 verified disclosures
P25–P75: 109% – 116%

NRR over time

105%110%115%120%125%130% FY19-Q4FY20-Q3FY21-Q2FY21-Q4FY23FY25 Median NRR FY2019-Q4 - 111% (AVLR) FY2020-Q1 - 109% (AVLR) FY2020-Q2 - 107% (AVLR) FY2020-Q3 - 108% (AVLR) FY2020-Q4 - 115% (AVLR) FY2021-Q1 - 107% (AVLR) FY2021-Q2 - 116% (AVLR) FY2021-Q3 - 112% (AVLR) FY-2021 - 127% (MORN) FY2021-Q4 - 116% (AVLR) FY2022-Q1 - 115% (AVLR) FY2022-Q2 - 113% (AVLR) FY-2023 - 125% (FLYW) FY2024-Q3 - 120% (FLYW) FY-2024 - 114% (FLYW) FY2024-Q4 - 114% (FLYW) FY-2025 - 106% (FLYW, MORN) 127% peak 106%
FY2019-Q4 → FY-2025

Each point is the median of verified disclosures for that fiscal quarter. Contributors disclosed in: FY2019-Q4 (AVLR) · FY2020-Q1 (AVLR) · FY2020-Q2 (AVLR) · FY2020-Q3 (AVLR) · FY2020-Q4 (AVLR) · FY2021-Q1 (AVLR) · FY2021-Q2 (AVLR) · FY2021-Q3 (AVLR) · FY-2021 (MORN) · FY2021-Q4 (AVLR) · FY2022-Q1 (AVLR) · FY2022-Q2 (AVLR) · FY-2023 (FLYW) · FY2024-Q3 (FLYW) · FY-2024 (FLYW) · FY2024-Q4 (FLYW) · FY-2025 (FLYW, MORN).

Median GRR (gross retention) in FY-2025: - - the gap to NRR (105.5%) shows how much expansion is lifting the retention number.

Distribution - where do companies fall?

Each bar = a 5-percentage-point band. Hover for the companies in that band.

1 companies in 100%–105%: MORN11 companies in 105%–110%: FLYW11 companies in 110%–115%: AVLR1 60%80%100%120%140%160%180% median 113%

Latest verified NRR per company. Run the calculator to see where you'd land on this distribution.

Top performers in this cell

  1. #1 Avalara AVLR 113% FY2022-Q2
  2. #2 Flywire FLYW 110% FY-2025
  3. #3 Morningstar MORN 101% FY-2025

What this means

Fintech SaaS · Public stage - NRR captures how much your existing customers grow versus shrink, before any new logos. Top performers expand existing accounts faster than they lose them, compounding ARR even if new sales slow.

The expansion gap is real: the median company in this cell sits at 113% while the top 25% are at 116% - a 2.3pp spread between average and best-in-class. Compute your own NRR to see where you stack up.

Related cells

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