cust.co / NRR Benchmark / Restaurant SaaS

Restaurant SaaS NRR Benchmark

Net Revenue Retention across 3 restaurant saas companies in the cust.co dataset, aggregated across all funding stages and ACV bands.

Latest median NRR · FY-2025
109%
down -5pp QoQ · down -9pp YoY
3 companies
12 verified disclosures
P25–P75: 110% – 115%

NRR over time - vertical-wide

100%110%120%130%140% 100% 2020-Q42024-Q12025-Q4FY242025-Q2FY25 Median NRR (vertical) 2020-Q4 - 135% (TOST) 2022-Q1 - 115% (OLO) 2024-Q1 - 111% (TOST) 2024-Q4 - 110% (TOST, VYX, OLO) 2025-Q4 - 109% (TOST) FY-2023 - 118% (TOST) FY-2024 - 110% (TOST) 2025-Q1 - 111% (OLO) 2025-Q2 - 114% (OLO) FY-2025 - 109% (TOST) 135% peak 109%
2020-Q4 → FY-2025

Each point is the median across all restaurant saas companies that disclosed in that period. Shaded area = 25th-75th percentile range.

Cells in this vertical

1 (stage × ACV band) cells with verified data. Click a row to drill into peer-cell distribution + top performers.

StageACV bandLatest medianHistorySample
Public $5K-$25K ACV 109% FY2020-Q4: 135%FY2022-Q1: 115%FY-2023: 118%FY2024-Q1: 111%FY2024-Q4: 113%FY-2024: 110%FY2025-Q1: 111%FY2025-Q2: 114%FY2025-Q4: 109%FY-2025: 109% 2 co · 11 obs View →

Companies in this vertical

3 verified companies. Showing top 3 alphabetically.

How does your NRR compare to restaurant saas peers?

Results in 30 seconds. We email a shareable percentile badge.