cust.co / Compare / Bandwidth vs Zoom

Bandwidth vs Zoom - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Customer Engagement. Both at Public stage.

Bandwidth leads by +4.0pp on latest NRR (102.0% vs 98.0%).

NRR over time

94%103%112%121%130% FY-2020FY2022-Q2FY2022-Q4FY2024-Q3FY2025-Q1FY2025-Q4FY2026-Q2FY-2026 NRR Bandwidth Zoom Bandwidth — FY-2020: 126% Bandwidth — FY2020-Q4: 99% Bandwidth — FY-2021: 99% Bandwidth — FY2022-Q2: 112% Bandwidth — FY2022-Q3: 109% Bandwidth — FY-2022: 114% Bandwidth — FY2022-Q4: 112% Bandwidth — FY2023-Q1: 109% Bandwidth — FY2023-Q3: 112% Bandwidth — FY2024-Q3: 117% Bandwidth — FY2024-Q4: 122% Bandwidth — FY-2024: 122% Bandwidth — FY2025-Q1: 116% Bandwidth — FY2025-Q2: 112% Bandwidth — FY2025-Q3: 105% Bandwidth — FY2025-Q4: 107% Bandwidth — FY-2025: 98% Bandwidth — FY2026-Q1: 102% Zoom — FY2025-Q1: 99% Zoom — FY2025-Q2: 98% Zoom — FY2025-Q3: 98% Zoom — FY-2025: 98% Zoom — FY2026-Q1: 98% Zoom — FY2026-Q2: 98% Zoom — FY2026-Q3: 98% Zoom — FY2026-Q4: 98% Zoom — FY-2026: 98%

Bandwidth hit a higher all-time peak (126.0% in FY-2020).

Stat-by-stat

Metric Bandwidth Zoom
Latest NRR 102.0% 98.0%
All-time peak NRR 126.0% 99.0%
All-time low NRR 98.0% 98.0%
QoQ change +4.0pp +0.0pp
YoY change -10.0pp +0.0pp
3-year change -24.0pp -
Disclosures tracked 18 9

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