Which has higher NRR - Bandwidth or Five9?

As of their most recent disclosures, Five9 has higher NRR (105.0% vs 102.0%) - a difference of +3.0pp.

Which had the higher all-time NRR peak?

Bandwidth hit 126.0% in FY-2020 versus Five9's peak of 108.0% in FY2024-Q2.

cust.co / Compare / Bandwidth vs Five9

Bandwidth vs Five9 - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Customer Engagement. Both at Public stage.

Bandwidth (BAND)

102.0%

FY2026-Q1 · Customer Engagement

Five9 (FIVN)

105.0%

FY2026-Q1 · Customer Engagement

Five9 leads by +3.0pp on latest NRR (105.0% vs 102.0%).

NRR over time

Bandwidth hit a higher all-time peak (126.0% in FY-2020).

Stat-by-stat

Metric	Bandwidth	Five9
Latest NRR	102.0%	105.0%
All-time peak NRR	126.0%	108.0%
All-time low NRR	98.0%	105.0%
QoQ change	+4.0pp	+0.0pp
YoY change	-10.0pp	-2.0pp
3-year change	-24.0pp	-
Disclosures tracked	18	8

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