Gross Retention excludes expansion - it shows pure churn / contraction loss. The gap between NRR and GRR is the expansion lift.
Peak NRR of 112.0% in FY2024-Q2. Latest is 105.0% - that's -7.0pp from peak.
OneSpan is below the Security Public median by -5.0pp (cell median: 110%)
OneSpan (OSPN) is a security company at the public stage. As of its most recent disclosure (FY2026-Q1), OneSpan reported a Net Revenue Retention rate of 105.0% - a mid-pack result for B2B SaaS at this segment.
OneSpan's NRR peaked at 112.0% in FY2024-Q2, 7pp above today's level.
Within its peer set (security companies at public stage in the $25k-$100k acv band), OneSpan's NRR is below the cell median of 110%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Revenue, ARR, and team-size denominators for the productivity ratios.
CS team segments: consumer banking · corporate banking
Computed from the data above. Shows where value comes from and where leakage hides.
Named CS initiatives across recent disclosures (newest first).
Acquired FIDO2 software product S3 to enhance product portfolio and address passkey adoption.
"In June, we acquired Nok Nok, bringing the best FIDO2 software product called S3 to our portfolio."
Investment and partnership to offer mobile threat intelligence and fraud risk insights.
"In October, we announced a strategic investment in and partnership with ThreatFabric to further enhance our value."
Challenges acknowledged by management. Useful peer signals — your team is probably not alone.
Banks shifting from physical consumer banking tokens to mobile-first authentication.
"primarily offset by a reduction in security hardware revenue due to the shift... in consumer banking strategies"
Reduced expansion activity particularly in the EMEA security business.
"We saw lower activity with respect to net expansions and new logos, primarily net expansions... primarily EMEA."
Curated quotes about customer outcomes, retention, renewals.
"We will never be done improving our value proposition to customers, whether through internal development, through acquisitions, or through strategic partnerships."
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| Period | NRR | GRR | Source type | Filing |
|---|---|---|---|---|
| FY2026-Q1 | 105.0% | 90.0% | earnings-call-transcript | source ↗ |
| FY2025-Q4 | 104.0% | - | earnings-call-transcript | source ↗ |
| FY-2025 | 104.0% | 90.0% | earnings-call-transcript | source ↗ |
| FY2025-Q3 | 103.0% | - | earnings-call-transcript | source ↗ |
| FY2025-Q2 | 101.0% | - | earnings-call-transcript | source ↗ |
| FY2025-Q1 | 107.0% | - | earnings-call-transcript | source ↗ |
| FY-2024 | 106.0% | - | 10-K | source ↗ |
| FY2024-Q4 | 106.0% | - | earnings-call-transcript | source ↗ |
| FY2024-Q3 | 106.0% | - | 10-Q-mdna | source ↗ |
| FY2024-Q2 | 112.0% | - | 10-Q-mdna | source ↗ |
| FY2024-Q1 | 107.0% | - | 10-Q-mdna | source ↗ |
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