Currently at all-time peak NRR of 116%.
Cellebrite is above the Security Public median by +9pp (cell median: 107%)
Cellebrite (CLBT) is a security company at the public stage. As of its most recent disclosure (FY2024-Q3), Cellebrite reported a Net Revenue Retention rate of 116% - a strong result for B2B SaaS at this segment.
Cellebrite is currently at or near its all-time NRR peak.
Within its peer set (security companies at public stage in the $100k-$500k acv band), Cellebrite's NRR is above the cell median of 107%. Compare against the full peer cell aggregate for distribution and top performers.
Contract shape and forward-booked revenue.
Health scores, usage, and time-to-value when disclosed.
Revenue, ARR, and team-size denominators for the productivity ratios.
CS team segments: U.S. federal · state and local · private sector
CSM model: hybrid
Education programs: Case to Closure Summit
Customer Advisory Board: Yes
Top customer exec: Yossi Carmil - CEO (since 2005)
Computed from the data above. Shows where value comes from and where leakage hides.
Named CS initiatives across recent disclosures (newest first).
Launched a dedicated unit to expand relationships with the U.S. federal government.
"Cellebrite Federal Solutions was launched earlier this summer to expand our relationship with the U.S. federal government"
Targeting 15% adoption of the new Insights suite within the installed base by end of 2024.
"We increased last quarter our 2024 target to 15%, and we are on track to achieve this new target."
Agentic next-gen AI solution for digital evidence analytics.
"This new chapter officially began on March sixteenth when we publicly announced Genesis, our agentic next-gen AI solution."
Achieved FedRAMP High ATO to open federal agency cloud opportunities.
"Cellebrite announced on May 6th our FedRAMP high authorization to operate."
Converting the installed digital forensics base to the new Inseyets platform.
"converted 55% of our installed digital forensics base to Inseyets, exceeding our 50% target"
Developing specific agentic applications for use cases like child exploitation and cold cases.
"AI innovation center that's been missioned with developing more specific agentic applications"
Targeting 50% conversion of installed digital forensics license base to Inseyets offering.
"finished Q3 with approximately 47% of our installed digital forensics license base converted to our Inseyets offering"
New SaaS AI-powered solution designed to transform the entire investigation life cycle.
"Guardian Investigate will launch in early 2026 and we couldn't be more excited."
Challenges acknowledged by management. Useful peer signals - your team is probably not alone.
Crime involves more data and increasingly complex data, straining law enforcement manpower.
"today's crime involves more data and increasingly complex data... operational inefficiencies make it harder"
Segment was flat in 2025 due to budget pressures and organizational change.
"this segment was essentially flat in 2025, driven primarily by a combination of budget pressures and organizational change."
Headwinds in the U.S. federal unit performance versus original plan.
"4-point headwind from our U.S. federal unit's actual performance versus our original plan"
Strengthening of the Israeli shekel against the U.S. dollar impacting margins.
"profitability also reflects two transitory headwinds... foreign exchange, most notably the continued strengthening"
Navigating spending headwinds and leadership changes in the U.S. federal sector.
"After navigating spending headwinds and leadership changes throughout the first half, this segment returned to growth"
Impact of a six-week government shutdown on federal sector timing.
"cautious on the federal fourth quarter given normal government seasonality combined with the shutdown the past six weeks"
Curated quotes about customer outcomes, retention, renewals.
"Over time, we believe this effort will drive improvement in multiple metrics like time to value... and more, all things that should ultimately drive continuous improvement in our gross retention rates."
"When these people sit across the table from you and tell you how they cannot do their job... without our software. What that tells you is this is not a, 'Gosh, do we need this?'... They have to have this software."
"renewals are proceeding smoothly, with retention levels for this sector well above the corporate average for retention and renewals in the mid-90% range."
"In Q1... there was a retention of a large contract which was looking delayed... We are now bidding an agreement which we expect to be roughly 2x in size."
"we remain optimistic about the steps we're taking to drive improved retention rates by minimizing churn as we evolve our pricing and packaging centered on AI and cloud-based capabilities"
"AI enables significant improvements to the productivity of users... which ultimately elevates our value proposition and customer retention."
Side-by-side NRR, customer cohorts, commercial structure, and CS motion.
Cellebrite appears on 2 of our retention leaderboards.
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| Period | NRR | GRR | Source type | Filing |
|---|---|---|---|---|
| FY2024-Q3 | 116% | 91% | 20-F | source ↗ |
Generate a live retention report against Cellebrite and your full peer cell. Ungated. Downloadable as PDF.