cust.co / NRR Benchmark / Real Estate SaaS

Real Estate SaaS NRR Benchmark

Net Revenue Retention across 3 real estate saas companies in the cust.co dataset, aggregated across all funding stages and ACV bands.

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Latest median NRR · FY-2020
112%
down -6pp QoQ · up +17pp YoY
3 companies
8 verified disclosures
P25–P75: 95% – 114%

NRR over time - vertical-wide

90%95%100%105%110%115%120% 100% 2024-Q22024-Q42025-Q2FY19FY20 Median NRR (vertical) 2024-Q2 - 94% (ALRM) 2024-Q3 - 95% (ALRM) 2024-Q4 - 95% (ALRM) 2025-Q1 - 95% (ALRM) 2025-Q2 - 94% (ALRM) 2025-Q4 - 118% (COMP) FY-2019 - 118% (APPF) FY-2020 - 112% (APPF) 118% peak 112%
2024-Q2 → FY-2020

Each point is the median across all real estate saas companies that disclosed in that period. Shaded area = 25th-75th percentile range.

Cells in this vertical

1 (stage × ACV band) cells with verified data. Click a row to drill into peer-cell distribution + top performers.

StageACV bandLatest medianHistorySample
Public $5K-$25K ACV 118% FY-2019: 118%FY-2020: 112%FY2025-Q4: 118% 2 co · 3 obs View →

Companies in this vertical

3 verified companies. Showing top 3 alphabetically.

Alarm.com ALRM
94%
Public · Under $5K ACV
FY2024-Q2: 94%FY2024-Q3: 95%FY2024-Q4: 95%FY2025-Q1: 95%FY2025-Q2: 94%
AppFolio APPF
112%
Public · $5K-$25K ACV
FY-2019: 118%FY-2020: 112%
Compass COMP
118%
Public · $5K-$25K ACV

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