cust.co / Compare / Zoom vs 8x8

Zoom vs 8x8 - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Customer Engagement. Both at Public stage.

Zoom (ZM)
98.0%
FY-2026 · Customer Engagement
vs
8x8 (EGHT)
100.0%
FY2026-Q1 · Customer Engagement
8x8 leads by +2.0pp on latest NRR (100.0% vs 98.0%).

NRR over time

98%98%99%100%100% FY2025-Q1FY2025-Q3FY2026-Q1FY2026-Q3FY-2026FY2025-Q4 NRR Zoom 8x8 Zoom — FY2025-Q1: 99% Zoom — FY2025-Q2: 98% Zoom — FY2025-Q3: 98% Zoom — FY-2025: 98% Zoom — FY2026-Q1: 98% Zoom — FY2026-Q2: 98% Zoom — FY2026-Q3: 98% Zoom — FY2026-Q4: 98% Zoom — FY-2026: 98% 8x8 — FY2026-Q1: 100% 8x8 — FY2025-Q4: 100%

8x8 hit a higher all-time peak (100.0% in FY2025-Q4).

Stat-by-stat

Metric Zoom 8x8
Latest NRR 98.0% 100.0%
All-time peak NRR 99.0% 100.0%
All-time low NRR 98.0% 100.0%
QoQ change +0.0pp +0.0pp
YoY change +0.0pp -
3-year change - -
Disclosures tracked 9 2

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