cust.co / Compare / Wix vs Smartsheet

Wix vs Smartsheet - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Collaboration Software. Both at Public stage.

Smartsheet leads by +6pp on latest NRR (111% vs 105%).

NRR over time

102%108%114%120%126% FY2024-Q4FY2025-Q4FY2024-Q1FY2024-Q3FY2025-Q2FY2025-Q3 NRR Wix Smartsheet Wix - FY2024-Q4: 106% Wix - FY-2024: 106% Wix - FY2025-Q4: 105% Wix - FY-2025: 105% Smartsheet - FY2024-Q1: 123% Smartsheet - FY2024-Q2: 121% Smartsheet - FY2024-Q3: 118% Smartsheet - FY2025-Q1: 114% Smartsheet - FY2025-Q2: 113% Smartsheet - FY2025-Q3: 111%

Smartsheet hit a higher all-time peak (123% in FY2024-Q1).

Stat-by-stat

Metric Wix Smartsheet
Latest NRR 105% 111%
All-time peak NRR 106% 123%
All-time low NRR 105% 111%
QoQ change +0pp -2pp
YoY change - -10pp
3-year change - -
Disclosures tracked 4 6

Customer cohorts

MetricWixSmartsheet
Total customers - -
Over $100K ARR - 2,137
Over $1M ARR - -
Top-10 concentration - -
Average ACV $294 $10,708
US revenue mix 60% 85%

Commercial structure

MetricWixSmartsheet
Total RPO - $792M
Current RPO (12mo) - $649M
Multi-year contracts - -
Avg contract length - -
Subscription rev mix 80% 95%
New customers added - -

Post-sales motion

MetricWixSmartsheet
CS team size - -
Customers per CSM - -
Pricing model subscription subscription
Renewal cadence annual annual
CSM coverage model - -
Top customer exec - -

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