cust.co / Compare / N-able vs PagerDuty

N-able vs PagerDuty - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Dev Tools. Both at Public stage.

N-able leads by +9pp on latest NRR (106% vs 97%).

NRR over time

81%90%98%106%115% FY2020-Q2FY2024-Q3FY2025-Q2FY2026-Q1FY2026-Q2FY-2026FY2027-Q1 NRR N-able PagerDuty N-able - FY2020-Q2: 103% N-able - FY2024-Q1: 111% N-able - FY2024-Q2: 108% N-able - FY2024-Q3: 105% N-able - FY2024-Q4: 85% N-able - FY2025-Q1: 101% N-able - FY2025-Q2: 102% N-able - FY2025-Q3: 102% N-able - FY2025-Q4: 103% N-able - FY2026-Q1: 106% PagerDuty - FY2024-Q4: 107% PagerDuty - FY2025-Q2: 102% PagerDuty - FY2025-Q3: 100% PagerDuty - FY2025-Q4: 106% PagerDuty - FY2026-Q1: 104% PagerDuty - FY2021-Q3: 98% PagerDuty - FY-2025: 106% PagerDuty - FY2026-Q2: 102% PagerDuty - FY2026-Q3: 100% PagerDuty - FY2026-Q4: 98% PagerDuty - FY-2026: 98% PagerDuty - FY2027-Q1: 97%

N-able hit a higher all-time peak (111% in FY2024-Q1).

Stat-by-stat

Metric N-able PagerDuty
Latest NRR 106% 97%
All-time peak NRR 111% 107%
All-time low NRR 85% 97%
QoQ change +3pp -1pp
YoY change +5pp -5pp
3-year change - -
Disclosures tracked 10 12

Customer cohorts

MetricN-ablePagerDuty
Total customers 500,000 15,380
Over $100K ARR - 860
Over $1M ARR - 79
Top-10 concentration - 2%
Average ACV - -
US revenue mix 48.5% 71.1%

Commercial structure

MetricN-ablePagerDuty
Total RPO $240M $441M
Current RPO (12mo) $179M $316M
Multi-year contracts - -
Avg contract length - -
Subscription rev mix 99.1% -
New customers added - 600

Post-sales motion

MetricN-ablePagerDuty
CS team size - -
Customers per CSM - -
Pricing model subscription hybrid
Renewal cadence multi-year multi-year
CSM coverage model hybrid hybrid
Top customer exec - Allison Corley

How does your NRR stack up?

Compute yours in 30 seconds. Get a live retention report showing where you stack up, your expansion gap, and which public companies sit closest to your numbers.