cust.co / Compare / N-able vs PagerDuty

N-able vs PagerDuty - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Dev Tools. Both at Public stage.

N-able leads by +5pp on latest NRR (103% vs 98%).

NRR over time

81%90%98%106%115% FY2020-Q2FY2024-Q2FY2024-Q4FY2025-Q2FY2025-Q4FY2026-Q1FY2026-Q3FY2026-Q4 NRR N-able PagerDuty N-able - FY2020-Q2: 103% N-able - FY2024-Q1: 111% N-able - FY2024-Q2: 108% N-able - FY2024-Q3: 105% N-able - FY2024-Q4: 85% N-able - FY2025-Q1: 101% N-able - FY2025-Q2: 102% N-able - FY2025-Q3: 102% N-able - FY2025-Q4: 103% PagerDuty - FY2024-Q4: 107% PagerDuty - FY2025-Q2: 102% PagerDuty - FY2025-Q3: 100% PagerDuty - FY2025-Q4: 106% PagerDuty - FY2021-Q3: 98% PagerDuty - FY2026-Q1: 104% PagerDuty - FY2026-Q2: 104% PagerDuty - FY2026-Q3: 100% PagerDuty - FY2026-Q4: 98%

N-able hit a higher all-time peak (111% in FY2024-Q1).

Stat-by-stat

Metric N-able PagerDuty
Latest NRR 103% 98%
All-time peak NRR 111% 107%
All-time low NRR 85% 98%
QoQ change +1pp -2pp
YoY change +18pp -8pp
3-year change - -
Disclosures tracked 9 9

Customer cohorts

MetricN-ablePagerDuty
Total customers - 15,114
Over $100K ARR - 848
Over $1M ARR - 72
Top-10 concentration - -
Average ACV - -
US revenue mix 55% 72%

Commercial structure

MetricN-ablePagerDuty
Total RPO - $440M
Current RPO (12mo) - $302M
Multi-year contracts - -
Avg contract length - -
Subscription rev mix 99% -
New customers added - 64

Post-sales motion

MetricN-ablePagerDuty
CS team size - -
Customers per CSM - -
Pricing model hybrid hybrid
Renewal cadence multi-year multi-year
CSM coverage model account-named hybrid
Top customer exec - -

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