cust.co / Compare / Five9 vs LivePerson

Five9 vs LivePerson - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Customer Engagement. Both at Public stage.

Five9 (FIVN)
105.0%
FY2026-Q1 · Customer Engagement
vs
LivePerson (LPSN)
78.0%
FY-2025 · Customer Engagement
Five9 leads by +27.0pp on latest NRR (105.0% vs 78.0%).

NRR over time

74%83%93%103%113% FY2024-Q2FY2024-Q4FY2025-Q2FY2025-Q4FY2024-Q1FY-2025 NRR Five9 LivePerson Five9 — FY2024-Q2: 108% Five9 — FY2024-Q3: 108% Five9 — FY2024-Q4: 108% Five9 — FY2025-Q1: 107% Five9 — FY2025-Q2: 108% Five9 — FY2025-Q3: 107% Five9 — FY2025-Q4: 105% Five9 — FY2026-Q1: 105% LivePerson — FY2024-Q2: 78% LivePerson — FY2024-Q3: 80% LivePerson — FY2024-Q4: 82% LivePerson — FY2025-Q1: 80% LivePerson — FY2025-Q2: 78% LivePerson — FY2025-Q3: 80% LivePerson — FY2025-Q4: 78% LivePerson — FY2024-Q1: 80% LivePerson — FY-2024: 82% LivePerson — FY-2025: 78%

Five9 hit a higher all-time peak (108.0% in FY2024-Q2).

Stat-by-stat

Metric Five9 LivePerson
Latest NRR 105.0% 78.0%
All-time peak NRR 108.0% 82.0%
All-time low NRR 105.0% 78.0%
QoQ change +0.0pp +0.0pp
YoY change -2.0pp -4.0pp
3-year change - -
Disclosures tracked 8 10

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