Which has higher NRR - Five9 or 8x8?

As of their most recent disclosures, Five9 has higher NRR (105.0% vs 100.0%) - a difference of +5.0pp.

Which had the higher all-time NRR peak?

Five9 hit 108.0% in FY2024-Q2 versus 8x8's peak of 100.0% in FY2025-Q4.

cust.co / Compare / Five9 vs 8x8

Five9 vs 8x8 - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Customer Engagement. Both at Public stage.

Five9 (FIVN)

105.0%

FY2026-Q1 · Customer Engagement

8x8 (EGHT)

100.0%

FY2026-Q1 · Customer Engagement

Five9 leads by +5.0pp on latest NRR (105.0% vs 100.0%).

NRR over time

Five9 hit a higher all-time peak (108.0% in FY2024-Q2).

Stat-by-stat

Metric	Five9	8x8
Latest NRR	105.0%	100.0%
All-time peak NRR	108.0%	100.0%
All-time low NRR	105.0%	100.0%
QoQ change	+0.0pp	+0.0pp
YoY change	-2.0pp	-
3-year change	-	-
Disclosures tracked	8	2

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