cust.co / Compare / Definitive Healthcare vs National Research

Definitive Healthcare vs National Research - NRR head-to-head

Side-by-side Net Revenue Retention comparison sourced from SEC filings and earnings releases. Both compete in Healthcare SaaS. Both at Public stage.

National Research leads by +16pp on latest NRR (101% vs 85%).

NRR over time

82%89%95%102%108% FY2023-Q4FY2024-Q4FY2022-Q4FY2024-Q3FY2025-Q4 NRR Definitive Healthcare National Research Definitive Healthcare - FY2023-Q4: 90% Definitive Healthcare - FY2024-Q1: 85% Definitive Healthcare - FY2024-Q4: 85% National Research - FY2023-Q4: 101% National Research - FY2024-Q4: 103% National Research - FY-2022: 105% National Research - FY2022-Q4: 104% National Research - FY-2023: 101% National Research - FY2024-Q3: 102% National Research - FY2025-Q3: 101% National Research - FY2025-Q4: 101%

National Research hit a higher all-time peak (105% in FY-2022).

Stat-by-stat

Metric Definitive Healthcare National Research
Latest NRR 85% 101%
All-time peak NRR 90% 105%
All-time low NRR 85% 101%
QoQ change +0pp +0pp
YoY change - +0pp
3-year change - -
Disclosures tracked 3 8

Customer cohorts

MetricDefinitive HealthcareNational Research
Total customers 2,260 -
Over $100K ARR 495 -
Over $1M ARR - -
Top-10 concentration - 17%
Average ACV - -
US revenue mix - -

Commercial structure

MetricDefinitive HealthcareNational Research
Total RPO $231M $105M
Current RPO (12mo) $161M $82M
Multi-year contracts - -
Avg contract length - -
Subscription rev mix 96% 95%
New customers added 12 -

Post-sales motion

MetricDefinitive HealthcareNational Research
CS team size - -
Customers per CSM - -
Pricing model subscription subscription
Renewal cadence annual multi-year
CSM coverage model account-named account-named
Top customer exec Not named Helen Hrdy

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